Marcia Robinson is a knowledge management and social media strategist, speaker, and author of internationally best-selling books. She is currently the Global Knowledge Leader at Mercer, a wholly owned subsidiary of Marsh & McLennan Companies, a global consulting leader in talent, health, retirement, and investments, with 20,000+ employees based in more than 40 countries. She is currently implementing a next-generation social intranet leveraging SharePoint and NewsGator technology. Previously, Marcia started her own consulting company, E-Business Strategies, and worked at Unisys, EDS, and Frontier.