Analyst Decision Tools: Accuracy Requires Due Diligence and Real-time Updates

Many IT organizations rely on Analyst Decision Tools to evaluate products and streamline decision-making processes. Given the significant impact of these decisions, the creators of these tools must ensure the accuracy and timeliness of the data and analysis they provide. This necessitates thorough due diligence and real-time updates to reflect a company's market position accurately. Such precision is vital for defining competitive differentiation and properly informing potential IT buyers.

Recently, I wrote a post critiquing Cisco’s placement in the Forrester XDR Wave. Based on my knowledge of the Cisco product, I felt the company was grossly misrepresented. This made me question whether this was an isolated case or indicative of broader issues in Forrester's research process and methodology. I closely examined the recently released Forrester Wave for Mobile Threat Defense Solutions to explore this further. In this report, I found yet another instance where I believe the analyst's due diligence was noticeably insufficient, raising further concerns about the reliability of these vital decision tools.

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