Wireless Access To Product-Status Information Is Expanding - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
News

Wireless Access To Product-Status Information Is Expanding

Many manufacturers and suppliers are finding that in the world of business-to-business purchasing over the Internet, customers are demanding quicker access to information, including real-time updates from wherever they are.

To remain competitive, suppliers are working to provide wireless Internet access to customer information. "We think that we gain the largest shareholder value by being able to eliminate the manual and paperwork processes and at the same time get up-to-the-minute information to the people that have to make decisions. The wireless technology lets us do that," says Jim Jackson, VP and CIO of Intertape Polymer Group Inc., a paper-packaging products manufacturing company in Sarasota, Fla. "We want to be able to give [customers] up-to-the-minute status on any piece of information at any time."

Intertape uses Ironside Technologies Inc.'s Ironworks supply-side business-to-business application. In two weeks, Intertape will begin testing a new wireless service from the E-commerce company. Last year, Ironside introduced its e-Mobile Solution, which gives access to the Ironworks system through Palm Inc.'s Palm Pilot VII wireless devices, and the company is expanding that service. Through partnerships with wireless infrastructure providers Isovia Inc. and Wysdom Inc., wireless users can access Ironworks for real-time order status, to check inventory levels, to switch account profiles, and to execute transactions from any Palm.net, CDMA, Global System for Mobile Communications, or Wireless Application Protocol (WAP) device. The expanded service will be available in October, but pricing has yet to be determined.

Ironside admits that devices with more complex operating environments and bigger screen sizes will benefit more from the service. "On the operating service devices like a Palm or RIM, the user interface will be more robust," with order-entry, product-inquiry, and product-status capabilities, says Derek Smyth, chief operating officer for Ironside. "On the WAP devices, it's really going to be an alert kind of thing."

Companies need to take wireless access one step at a time, according to analysts. "Currently, wireless access into E-marketplaces is not there yet. It's in the emerging stages," says Shawn Willett, analyst with Current Analysis. "It's something that is going to evolve over time, but [customers] have to figure out how to get the sell-side E-commerce working with wireless devices first."

-- Matthew G. NelsonWireless Access To Product-Status Information Is Expanding

Many manufacturers and suppliers are finding that in the world of business-to-business purchasing over the Internet, customers are demanding quicker access to information, including real-time updates from wherever they are.

To remain competitive, suppliers are working to provide wireless Internet access to customer information. "We think that we gain the largest shareholder value by being able to eliminate the manual and paperwork processes and at the same time get up-to-the-minute information to the people that have to make decisions. The wireless technology lets us do that," says Jim Jackson, VP and CIO of Intertape Polymer Group Inc., a paper-packaging products manufacturing company in Sarasota, Fla. "We want to be able to give [customers] up-to-the-minute status on any piece of information at any time."

Intertape uses Ironside Technologies Inc.'s Ironworks supply-side business-to-business application. In two weeks, Intertape will begin testing a new wireless service from the E-commerce company. Last year, Ironside introduced its e-Mobile Solution, which gives access to the Ironworks system through Palm Inc.'s Palm Pilot VII wireless devices, and the company is expanding that service. Through partnerships with wireless infrastructure providers Isovia Inc. and Wysdom Inc., wireless users can access Ironworks for real-time order status, to check inventory levels, to switch account profiles, and to execute transactions from any Palm.net, CDMA, Global System for Mobile Communications, or Wireless Application Protocol (WAP) device. The expanded service will be available in October, but pricing has yet to be determined.

Ironside admits that devices with more complex operating environments and bigger screen sizes will benefit more from the service. "On the operating service devices like a Palm or RIM, the user interface will be more robust," with order-entry, product-inquiry, and product-status capabilities, says Derek Smyth, chief operating officer for Ironside. "On the WAP devices, it's really going to be an alert kind of thing."

Companies need to take wireless access one step at a time, according to analysts. "Currently, wireless access into E-marketplaces is not there yet. It's in the emerging stages," says Shawn Willett, analyst with Current Analysis. "It's something that is going to evolve over time, but [customers] have to figure out how to get the sell-side E-commerce working with wireless devices first."

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
2020 State of DevOps Report
2020 State of DevOps Report
Download this report today to learn more about the key tools and technologies being utilized, and how organizations deal with the cultural and process changes that DevOps brings. The report also examines the barriers organizations face, as well as the rewards from DevOps including faster application delivery, higher quality products, and quicker recovery from errors in production.
Slideshows
Data Science: How the Pandemic Has Affected 10 Popular Jobs
Cynthia Harvey, Freelance Journalist, InformationWeek,  9/9/2020
Commentary
The Growing Security Priority for DevOps and Cloud Migration
Joao-Pierre S. Ruth, Senior Writer,  9/3/2020
Commentary
Dark Side of AI: How to Make Artificial Intelligence Trustworthy
Guest Commentary, Guest Commentary,  9/15/2020
Register for InformationWeek Newsletters
Video
Current Issue
IT Automation Transforms Network Management
In this special report we will examine the layers of automation and orchestration in IT operations, and how they can provide high availability and greater scale for modern applications and business demands.
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll