re: 4 Signs That Microsoft Finally Gets It
Good set of comments! My opinion: Microsoft got so caught up choreographing product roll-outs, and getting all their platforms working together, that they lost sight of what they needed to do to make each individual platform successful.
Under the hood, Win8 is an upgrade over Win7. The code is cleaner, more reliable and more compact. I've even found that my neighbor's brain-dead network printer from hell (read: HP) works flawlessly with Win8. So I set up his house so that all the other systems access the printer as a shared device from the Win8 PC.
The problem with Win8 is Modern UI. Microsoft is hell-bent on getting us to use it. And we will eventually. In the meantime, though, it's shocking that Microsoft didn't have the foresight to provide a transition.
Modern UI isn't bad if you have a touch-enabled system, but most of us don't. And it's not as bad if most of your apps are Win8 apps, but most of them aren't. Until that happens, Modern UI will continue to make everyday tasks confusing, convoluted and frustrating to perform.
@David: Take a piece of advice from one NIO (Neighborhood Information Officer) to another, and install the transition that Microsoft didn't see fit to include. I found that the single biggest thing you can do to ease your support burden is to install a Start button app on each of your neighbors' Win8 machines. There are several good ones out there. Find them - and take back the weekend!