University Heeds Its Learning Experience - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
News

University Heeds Its Learning Experience

Pace's heavy reliance on the Web means forging ahead with backup plans

When a university teaches students remotely over the Web, campus IT becomes a lot more like business IT. Data flows constantly, and there's no room for downtime.

At Pace University in Briarcliff, N.Y., it doesn't matter what causes a breakdown in the data flow. Officials are concerned that poor planning could tarnish the university's reputation. That's why chief technology officer Frank Tramontano is putting the finishing touches on a plan to improve backup, recovery, and overall business continuity. And unlike other organizations that witnessed top management back off from business continuity plans when they saw the price, Pace's president is encouraging the IT department to forge ahead, even though it could triple IT costs.

Pace had offices in the World Trade Center and lost Internet access for a week following Sept. 11. "We couldn't get E-mail in and out," Tramontano says. So he called on service provider Xand Corp., which helped establish temporary access to the school's Web page and E-mail. Most of all, that Web connectivity provided relief to parents who could communicate with their children who lived in dorms.

Before Sept. 11, the school's infrastructure had already grown too large. Backing up about 600 Gbytes of data between Dell and Hewlett-Packard Windows-based servers and an ADIC Scalar tape library was taking 54 hours a week. Using Computer Associates' BrightStor backup and recovery software, along with a storage area network to get off the crowded general-purpose network, backup now takes about 20 hours. "Before, I was using the same network for backup that everyone at the university was using," Tramontano says.

More important to Pace's president is the plan's ability to withstand further outages. Pace is building a hot site at a satellite campus in Manhattan. Tramontano hopes his staff can use BrightStor's replication module to mirror data between the two sites. His team is testing the software this week. He expects E-mail and Internet access to be mirrored in 30 to 60 days, and distance learning will be covered soon after that. "This isn't just for disasters," Tramontano says. "We're prepared for any kind of outage."

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
2020 State of DevOps Report
2020 State of DevOps Report
Download this report today to learn more about the key tools and technologies being utilized, and how organizations deal with the cultural and process changes that DevOps brings. The report also examines the barriers organizations face, as well as the rewards from DevOps including faster application delivery, higher quality products, and quicker recovery from errors in production.
News
Think Like a Chief Innovation Officer and Get Work Done
Joao-Pierre S. Ruth, Senior Writer,  10/13/2020
Slideshows
10 Trends Accelerating Edge Computing
Cynthia Harvey, Freelance Journalist, InformationWeek,  10/8/2020
News
Northwestern Mutual CIO: Riding Out the Pandemic
Jessica Davis, Senior Editor, Enterprise Apps,  10/7/2020
Register for InformationWeek Newsletters
Video
Current Issue
[Special Report] Edge Computing: An IT Platform for the New Enterprise
Edge computing is poised to make a major splash within the next generation of corporate IT architectures. Here's what you need to know!
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll