In a move to optimize its delivery and support of E-business products and services, Telenisus Corp. said today it will develop with Andersen Consulting a next-generation network operations support system.
Andersen Consulting will help design and build the system, which will integrate Telenisus' network management and billing processes. The system will support the delivery of the company's products and services, including virtual private networks, managed firewall/security services, Web-site and application hosting, and E-commerce.
The system will also include a customer interface that will let Telenisus' customers place service orders, report and check on the status of trouble tickets, and review performance related to service-level agreements.
The first release of the system is expected in December.