IT Outages, Who's Really at Fault? - InformationWeek

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IT Leadership // CIO Insights & Innovation
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5/12/2017
01:00 PM
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IT Outages, Who's Really at Fault?

Systems do go down, and sometimes the cause seems obvious, but it may be too obvious. Employ root cause analysis methods to find the real cause of failure.

Image: Pixabay/coffee
Image: Pixabay/coffee

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jwestbrooks293
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jwestbrooks293,
User Rank: Strategist
5/16/2017 | 4:00:28 PM
Be sure to have this on hand...
In order to concuct an effective RCA meeting you need to have at least one copy of the Malleus Maleficarum (http://www.malleusmaleficarum.org) on hand.
Charlie Babcock
50%
50%
Charlie Babcock,
User Rank: Author
5/16/2017 | 3:56:40 PM
Look beyond the specifics
Andrew's column can be summed up as, Look for systemic causes after spotting specific root causes in your analysis.
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