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11/1/2019
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10 Strategic Technology Trends for 2020

Here are the technology trends CIOs and IT leaders need to watch next year, according to Gartner.
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As the year 2019 gets closer to the end, we may look back at some of the hyped trends that didn't quite get over the hump this year like blockchain or AI in production at scale. But even as we look back at those slow-to-materialize mainstream trends, the time has arrived to think about the coming new year, 2020 and beyond. What major trends will shape the enterprise in the coming years? How will geopolitical factors, the economy, and looming concern about data privacy and security impact what we do in organization in 2020?

Image: Gartner
Image: Gartner

Gartner has weighed in with its own list of the Top 10 Strategic Technology Trends for 2020, announced at its Gartner IT Symposium Xpo event in Orlando, Florida in October. The research and consulting firm defines a strategic technology trend as having the potential for substantial disruption and that is beginning to break out of an emerging state into a broader impact and use, or that is rapidly growing with a high degree of volatility reaching tipping points over the next five years.

Gartner research VP Brian Burke said that all of 2020 trends fall under the theme of a people-centric approach.

"Putting people at the center of your technology strategy highlights one of the most important aspects of technology -- how it impacts customers, employees, business partners, society or other key constituencies," he said. "Arguably all actions of the organization can be attributed to how it impacts these individuals and groups either directly or indirectly."

The following are Gartner's top 10 strategic technology trends for 2020.

Jessica Davis has spent a career covering the intersection of business and technology at titles including IDG's Infoworld, Ziff Davis Enterprise's eWeek and Channel Insider, and Penton Technology's MSPmentor. She's passionate about the practical use of business intelligence, ... View Full Bio

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