Re: 6 Ways To Consumerize IT Without Dumbing Down
This is all very well-taken, Himanshu. "Conzumarization" is no longer really an optional idea, and in fact, you could even say it's not a trend anymore - it's just the way we do business. Maybe some niche organizations (I'm thinking gov't contractors with security needs, etc.) can afford to say 'we have a way of doing things that we're not going to change'. Everybody else can't afford to. BYOD is the main culprit, but you're right to point out that the real issue is the conceps that are at work there, and the bleed down to all levels of work at the company.
I hear what you're saying on the social media/social apps front though, TerryB. Some people just don't want to use tools like that, and that's fine. To me, that's exactly what 'workflow' means - the way people do their jobs on a day to day basis. If apps like that aren't part of your day-to-day use, then they're not part of your 'workflow' (and there is a good point in not forcing it). Still, Chris's example is perfect - how many programs do you know where a feature you never use is right up in the front, and a feature you use every day is hidden away. That's what 'bad workflow' means to me.