Providing an exceptional employee experience (EX) is a top priority for organizations. Thanks to the increasingly digital workplace, the devices employees rely on play a large role in their overall experience. Due to the speed, performance and reliability of the consumer tech they use every day, employees are demanding the same or better from their professional tools as well. They expect endpoint devices to work when they need them, to be stable, reliable and performant.
But that’s far from reality in many companies where employees have instead come to expect tech trouble. In fact, only 44% of employees are completely satisfied with the technology they’re provided. IT is left to play a substantial role in managing endpoint devices and delivering a positive employee experience, but they too aren’t satisfied with their tech stack. That’s largely because the antiquated tools IT is forced to use make it virtually impossible to deliver on employees’ endpoint expectations. They’re simply too slow and cumbersome. As a result, the EX suffers and employees are frustrated, impacting engagement, performance and retention.
Because the endpoint is such a pivotal part of the employee experience, IT must have the modern tools required to ensure a satisfactory, high-performance endpoint user experience. Here’s how IT can maximize endpoint performance to deliver on EX expectations:
The 1E Tachyon Platform Empowers IT to Deliver an Exceptional EX
As EX becomes increasingly critical to ensuring productivity, companies must make the endpoint user experience a top priority. Driven by their consumer tech experience, employees expect the same seamless, satisfactory and trouble-free experience with their work technology.
The 1E Tachyon Platform provides the only comprehensive, real-time, actionable endpoint intelligence solution that empowers IT to meet the expectations of the modern, digital-savvy employee. By providing a full-spectrum visibility and response solution, the platform bridges the gap between IT and the end-user, giving IT a clear picture of the user experience as if they were sitting in front of the device. This allows IT to spot trouble and automatically remediate it before it starts. With the 1E Tachyon Platform at their fingertips, IT can finally gain the insight and efficiency needed to be proactive, effective and deliver a device user experience that contributes to an exceptional employee experience.
To learn more about how the 1E Tachyon Platform can help your IT team deliver an outstanding employee experience, visit https://www.1e.com/products/tachyon/.
Sumir Karayi founded 1E, an endpoint management company, in 1997 with the goal to drive down the cost of IT for organizations of all sizes. Under Sumir’s leadership, 1E has become a successful global organization and has been inventing solutions to help IT get more done every day for 20 years. 1E is also a trusted partner, with 31 million licenses deployed across more than 1,700 organizations in 42 countries worldwide.