Why rent when you can buy? Why lease when you can own? My accountant's smacked me around pretty good on both these questions over the years. Luckily we're not the target market for EMC's new online backup service, or other offerings envisioned under its <a href="http://www.informationweek.com/news/showArticle.jhtml?articleID=205907898">newly formed software-as-a-service division.</a>

Terry Sweeney, Contributing Editor

January 22, 2008

2 Min Read

Why rent when you can buy? Why lease when you can own? My accountant's smacked me around pretty good on both these questions over the years. Luckily we're not the target market for EMC's new online backup service, or other offerings envisioned under its newly formed software-as-a-service division.The move was neither a surprise nor unexpected. Hopkinton officials tipped their hand to this development last November, about two months after acquiring the parent company of online backup service provider Mozy. Under the plan revealed today, the MozyEnterprise backup service will be ganged together with EMC Fortress for high-end storage customers, beyond Mozy's entrenched SMB base. Leading storage VAR Verizon Business will pitch in here.

By some accounts, SaaS has awakened EMC (and other storage hardware vendors like Sun) to the revenue potential of software. The truth is, when storage hardware became a commodity game almost 10 years ago, EMC and the other large storage players began a frantic search for software-based products. It reached its apotheosis a few years ago when EMC spent billions to acquire VMware, Documentum, and nearly a dozen other software complements to EMC's disk and array business.

And done right, services can be a huge cash cow, as IBM has demonstrated for years. EMC has made it a stated goal to derive more revenue from services for some time now. Art Coviello, head of EMC security unit RSA, said a year ago that his division would be working closely with EMC to sell authentication, security management, and other synergistic offerings.

Recall that Microsoft a couple years ago also got squarely behind SaaS, and seemed to find a helpful advocate in the form of consultant Jeff Kaplan. Kaplan's still at it, and in fact makes some pretty good points about the overall benefits of the rent-don't-buy concept (not Microsoft's particular implementation of it).

And after all of today's many interesting economic developments, EMC and others may get to test Kaplan's theory that services are recession-proof. While an economic contraction doesn't mean that every managed service provider will collapse, it's likely to create quite a shakeout.

And that will be my accountant's cue to say, "I told you so."

About the Author(s)

Terry Sweeney

Contributing Editor

Terry Sweeney is a Los Angeles-based writer and editor who has covered technology, networking, and security for more than 20 years. He was part of the team that started Dark Reading and has been a contributor to The Washington Post, Crain's New York Business, Red Herring, Network World, InformationWeek and Mobile Sports Report.

In addition to information security, Sweeney has written extensively about cloud computing, wireless technologies, storage networking, and analytics. After watching successive waves of technological advancement, he still prefers to chronicle the actual application of these breakthroughs by businesses and public sector organizations.

Sweeney is also the founder and chief jarhead of Paragon Jams, which specializes in small-batch jams and preserves for adults.

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