Too much information… and where do we put it?

Storage: What we storing goes beyond text, and sizes increase given in quality.

(Decent) Metadata... "is a massive problem that has not been solved today… If your strategy relies on users, you will fail."

Social Compliance... "is not going to happen [voluntarily]. We have to find other ways."

Desktop. "But what is a desktop? 90% of content lives on [personal] devices… on multiple devices, and they are not synchronizing with each other."

Security. "The security of the ECM suite doesn't matter, once [the content] is outside the suite…. Rights management has been out there for 15 years, but usage is less than 1%."

User interface. With QWERTY keyboards, we're using an interface that was designed to slow us down.

Electronic Trail... via GPS, via cameras with face recognition, via recording of financial transactions. "Either we live with this Orwellian society… or we will have to change legislation or develop a very different tolerance toward privacy."

Privacy. There is a much bigger issue than [information disclosed on platforms such as Facebook]. It is compilation of information from social and other sources to create profiles, a serious problem.

Content Types. "There is much more content to come:" voice mail, mapping, analytics, machine-generated data. "It's big, hard to manage, hard to analyze, but useful and needs to be shared."

E-Signatures. "Sooner or later, the law will need to change to allow biometric devices [for identification]."

Content Borders. Yet "wasn't the Internet supposed to be borderless?"