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Software // Information Management


Pegasystems Compliance Framework; Sigma Dynamics; ANTs Data Server 3.4

Pegasystems Compliance Framework
The business process management (BPM) realm has no shortage of Sarbanes-Oxley (SOX) templates, but Pegasystems says its Control and Compliance Solution Framework goes beyond SOX and beyond well-documented but still-manual procedures for assuring compliance. The framework embraces COSO, COBIT and ICFR standards, addressing a range of regulatory compliance demands for business controls. Once associated rules are written, tested and reviewed, Pega's automated rules capabilities ensure that remediation plans are executed by the right person in the right time frame. Pegasystems,

Sigma Dynamics
Enhancing a predictive analytics platform aimed at customer relationship management, Sigma Dynamics announced four new apps. Strategic Routing Analytics reduces call times by using routing engines to match callers with agents based on caller needs. Predictive Cross Sell increases conversion and retention rates by finding the best cross-sell offers for individual customers. Real-Time Customer Satisfaction measures attitudes during each customer interactions and drives targeted messages or automatic escalation. Six Sigma Customer Process Management reduces variance across customer interactions by measuring, analyzing and improving customer processes. Sigma Dynamics,

ANTs Data Server 3.4
ANTs Software has added MySQL and Informix to the repertoire of ANTs Data Server 3.4, a high-performance SQL DBMS that already supported applications written for Oracle, Oracle-TimesTen, SQL Server and Sybase. The broad compatibility supports database consolidation, and ANTs says its software can lower license, hardware, maintenance and support costs by up to 75 percent. ANTs Software,

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