Orlando Regional Healthcare Chooses MedeFinance Self-Pay Analytics - InformationWeek

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Software // Information Management

Orlando Regional Healthcare Chooses MedeFinance Self-Pay Analytics

Dedication to financial analytics technology results in substantial ROI.

Emeryville, CA-based MedeFinance, provider of on-demand analytics and client services for healthcare financial managers and executives, has signed a contract to implement its Self-Pay Analytics application at Orlando Regional Healthcare, Orlando, FL, to improve collections and reduce bad debt for uninsured, under-insured, co-payment, and deductible patient accounts. Self-Pay Analytics categorizes patient accounts based on multiple dimensions, such as risk, income, and household size, to best identify likelihood of patient payment, charity care eligibility, demographic errors, and potential fraud in advance of accounts being written off to bad debt. The solution helps identify low income patients to ensure they receive appropriate financial assistance according to hospital charity care policies.

"We have experienced tremendous success with MedeFinance's solutions and services, and their technology has proven to be the cornerstone to achieving financial integration across our enterprise," said Keith Eggert, Vice President of Revenue Management at Orlando Regional Healthcare. "We are excited about the opportunity to use Self-Pay Analytics to enhance our collections and charity care strategy."

Orlando Regional Healthcare has previously implemented MedeFinance Revenue Cycle Analytics and MedeFinance Denial Analytics, significantly reducing accounts receivable days and bad debt below national averages while increasing cash collections -- a resulting impact of approximately $10 million.

"MedeFinance is looking forward to expanding its long-standing relationship with Orlando Regional Healthcare," stated Jim Quist, MedeFinance Chairman and CEO. "We are pleased to offer our comprehensive solution to help optimize self-pay collections and accurately reserve for bad debt."

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