NetSuite Adds E-Commerce Component To ERP/CRM Suite - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Software // Information Management

NetSuite Adds E-Commerce Component To ERP/CRM Suite

NetSuite has added a new e-commerce module to its NetSuite hosted suite of ERP and CRM applications, which integrates website and Web store functionality with financials, warehouse management, sales and customer support systems.

NetSuite has added a new e-commerce module to its NetSuite hosted suite of ERP and CRM applications, which integrates website and Web store functionality with financials, warehouse management, sales and customer support systems. The new module, NetCommerce, allows companies to more easily deliver sales and service, as well as providing a complete view of a customer's interaction with a merchant. It also includes capabilities for acquiring new customers and tracking marketing efforts.

The new module is aimed at solving the problem many companies face with e-commerce Web sites. Many sites do not integrate directly into a company's front-end and back-end systems, and so are primarily designed only to accept orders. Companies then have to spend significant amounts of time, money, and effort integrating their Web sites with their accounting, inventory and customer management systems. NetCommerce instead integrates directly with the rest of the NetSuite ERP/CRM suite, so no integration efforts are required.

"With traditional business applications, it is almost impossible to extend internal business processes to the Web," said Zach Nelson, CEO of NetSuite, in a statement. "With the addition of NetCommerce to NetSuite, companies deliver an Amazon.com-like experience that makes a small company look as trustworthy and as efficient as their largest competitor."

Included in NetSuite is NetCommerce Analytics, a Web reporting tool that incorporates transactional and customer-specific behavioral data; and NetCommerce Site Builder, which lets companies build and manage customizable sites built with any tool (such as Macromedia Dreamweaver) that automatically links in real-time with NetSuite's accounting, inventory and customer management capabilities. The new NetCommerce Analytics and NetCommerce Site Builder modules will be available this summer.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
News
How GIS Data Can Help Fix Vaccine Distribution
Jessica Davis, Senior Editor, Enterprise Apps,  2/17/2021
Commentary
Graph-Based AI Enters the Enterprise Mainstream
James Kobielus, Tech Analyst, Consultant and Author,  2/16/2021
Slideshows
11 Ways DevOps Is Evolving
Lisa Morgan, Freelance Writer,  2/18/2021
White Papers
Register for InformationWeek Newsletters
Video
Current Issue
2021 Top Enterprise IT Trends
We've identified the key trends that are poised to impact the IT landscape in 2021. Find out why they're important and how they will affect you.
Slideshows
Flash Poll