Collaboration features are old hat, but self-service mobile options are a good idea.
Epicor is following SAP, Oracle, Infor and Microsoft in adding social collaboration features to its ERP system. Mobile apps, too, are plentiful, but the new norm is mobile tablet users expecting to be able to tap into everything and anything they want inside an ERP system. Where some vendors have responded with a handful of native apps, Epicor says its answer is configurable dashboards and data-entry screens that can automatically be converted into Web-based (tablet-friendly) screens. This "choice is yours" approach is refreshing.