Software Resuscitation - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Software // Enterprise Applications
News
12/21/2005
02:40 PM
Connect Directly
Twitter
RSS
E-Mail
50%
50%

Software Resuscitation

Get out the stretcher an unwieldy software project has claimed another victim. Invacare Corp., a supplier of wheelchairs and other convalescent medical equipment, last week pointed to difficulties implementing an ordering-processing system from Oracle in explaining a $30 million downward tweak to its fourth-quarter revenue forecast.

What was the problem? The new system couldn't tell what was in inventory. (Details, details.) That led to order and invoicing backlogs and documentation errors in the first eight weeks of implementation, resulting in lost orders, according to Invacare chairman and CEO A. Malachi Mixon III. "The fourth-quarter impacts of the ERP are disappointing, but this is a one-time event," Mixon said in a written statement.

Oracle is working to help its customer get back on its feet. Invacare is "already experiencing system improvements," an Oracle spokesman says. It's unclear what went wrong, but ERP projects can be notoriously complicated. All the more reason to keep the gurney close.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
Slideshows
11 Ways DevOps Is Evolving
Lisa Morgan, Freelance Writer,  2/18/2021
Commentary
Graph-Based AI Enters the Enterprise Mainstream
James Kobielus, Tech Analyst, Consultant and Author,  2/16/2021
News
What Comes Next for AWS with Jassy to Become Amazon CEO
Joao-Pierre S. Ruth, Senior Writer,  2/4/2021
White Papers
Register for InformationWeek Newsletters
Video
Current Issue
2021 Top Enterprise IT Trends
We've identified the key trends that are poised to impact the IT landscape in 2021. Find out why they're important and how they will affect you.
Slideshows
Flash Poll