Time Warner Shelves Bandwidth Caps For Now - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Cloud // Software as a Service

Time Warner Shelves Bandwidth Caps For Now

As part of its education strategy, Time Warner Cable says it will work on making measurement tools to help customers track bandwidth usage.

Time Warner Cable, which has come under intense criticism from Internet users and politicians for moving toward bandwidth caps, said Thursday it would shelve additional testing of consumption-based billing for now and focus on educating customers.

While stopping short of tossing out the pricing model, the cable company acknowledged that the time wasn't right for expanding its use of bandwidth caps, which the company believed was still "the best pricing plan for consumers," Time Warner Cable chief executive Glenn Britt said.

"It is clear from the public response over the last two weeks that there is a great deal of misunderstanding about our plans to roll out additional tests on consumption-based billing," Britt said in a statement. "As a result, we will not proceed with implementation of additional tests until further consultation with our customers and other interested parties, ensuring that community needs are being met."

Time Warner Cable a week ago said it would expand trials of the new billing model from Texas into New York and North Carolina. The company also unveiled new pricing that would be based on the amount of data consumed in the course of a month, starting as low as $15 a month for 1 GB to as much as $150 a month for unlimited downloads.

The announcement drew waves of protest on the Web and sparked a letter-writing campaign by Free Press, asking Congress to investigate.

Indeed, Rep. Eric Massas, a N.Y. Democrat, said he would introduce a bill that would prohibit "unfair tiered price structures from Internet providers." In addition, Sen. Chuck Schumer, also a New York Democrat, threw his weight behind critics and pressured the company into reconsidering its plans.

"By responding to public outrage and opposition from community and elected officials, Time Warner Cable made the right decision today," Schumer said in a statement.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Previous
1 of 2
Next
Comment  | 
Print  | 
More Insights
Slideshows
10 Ways to Transition Traditional IT Talent to Cloud Talent
Lisa Morgan, Freelance Writer,  11/23/2020
News
What Comes Next for the COVID-19 Computing Consortium
Joao-Pierre S. Ruth, Senior Writer,  11/24/2020
News
Top 10 Data and Analytics Trends for 2021
Jessica Davis, Senior Editor, Enterprise Apps,  11/13/2020
White Papers
Register for InformationWeek Newsletters
Video
Current Issue
Why Chatbots Are So Popular Right Now
In this IT Trend Report, you will learn more about why chatbots are gaining traction within businesses, particularly while a pandemic is impacting the world.
Slideshows
Flash Poll