Salesforce.com Unveils Integration Tools For Back-Office Systems - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
News

Salesforce.com Unveils Integration Tools For Back-Office Systems

Salesforce.com introduced tools to integrate its customer relationship management service with enterprise resource planning systems, Oracle 11i, and technology from 25 partners.

Salesforce.com on Monday unveiled integration tools for connecting its on-demand customer relationship management application to back-office systems.

ApexConnect is a line of technologies that extend the company's Apex platform into subscribers' IT systems. "Think of ApexConnect as a family of technologies that address our customers' diverse integration needs," said Ariel Kelman, senior director of platform product marketing at the San Francisco company.

Among the latest capabilities in ApexConnect is ConnectOut, an application-programming interface for outbound messaging. Rather than have subscribers' enterprise resource planning systems constantly ping the on-demand platform for changes, customers can define a business process event in Salesforce.com that will send the change to an ERP application, or trigger an integration hub to update connected systems.

ConnectOut is expected to ship in January at no additional charge as part of Saleforce.com's annual winter upgrade.

Salesforce.com plans in early 2007 to ship a pre-built, two-way connector for synchronizing customer account information between Oracle 11i databases and the CRM system. Salesforce.com last summer released similar software for SAP applications. ConnectOracle is expected to cost $12,000 per year for subscribers to the enterprise and unlimited editions of Salesforce.com.

Finally, Salesforce.com on Monday released integration software to connect ApexConnect with technology from 25 partners, including AboveAll, Business Objects, Bluewolf Group, Bridgewerx, Cast Iron, Composite Software, Data Backbone, Dynamic Ventures, forceAMP.com, Ilink, Informatica, Integration Technologies, InvisibleCRM, Ipedo, Jitterbit, OpenAccess Software, Okere, Pervasive, Tibco, Salescentrix, Scribe, Sesame Software, SGC Software, Synergex, and TwoConnect.

Salesforce.com's focus on integration with back-office systems is important for the company to increase sales in the enterprise market. The CRM vendor's Apex platform, launched in October, is expected to provide subscribers with more flexibility in customizing the service by building and deploying their own applications. An Apex programming language for building custom software is set for release in the first half of next year.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
The State of Cloud Computing - Fall 2020
The State of Cloud Computing - Fall 2020
Download this report to compare how cloud usage and spending patterns have changed in 2020, and how respondents think they'll evolve over the next two years.
News
Top 10 Data and Analytics Trends for 2021
Jessica Davis, Senior Editor, Enterprise Apps,  11/13/2020
Commentary
Where Cloud Spending Might Grow in 2021 and Post-Pandemic
Joao-Pierre S. Ruth, Senior Writer,  11/19/2020
Slideshows
The Ever-Expanding List of C-Level Technology Positions
Cynthia Harvey, Freelance Journalist, InformationWeek,  11/10/2020
Register for InformationWeek Newsletters
Video
Current Issue
Why Chatbots Are So Popular Right Now
In this IT Trend Report, you will learn more about why chatbots are gaining traction within businesses, particularly while a pandemic is impacting the world.
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll