Spiffs Up Productivity And Security - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Software // Enterprise Applications Spiffs Up Productivity And Security

The latest version of the hosted CRM software includes tools to manage workflow and improve control over access to records. Inc. on Monday will unveil a new version of its hosted software platform, S3, with more than 100 new features.

Thirty-three tools have been added to improve productivity, such as a shared-documents library and a business-process and workflow manager, the company says. Another 33 tools are aimed at improving security and business continuity: A data console maximizes control over who has access to particular customer data, and support for local database mirroring is included.

"We've made about $10 million in data-center improvements to help the experience be more scalable, have higher security, higher performance levels, and more memory," says Tien Tzuo, VP of product management at Salesforce. "We're investing in the back end to make sure the security and reliability are there, because we want that to continue to stay true for our customers."

The new version also includes tools such as a setup wizard and best-practice E-mail templates to simplify CRM.

S3 is available immediately. Existing customers can upgrade at no cost.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
Strategies You Need to Make Digital Transformation Work
Joao-Pierre S. Ruth, Senior Writer,  11/25/2019
Enterprise Guide to Data Privacy
Cathleen Gagne, Managing Editor, InformationWeek,  11/22/2019
Watch Out: 7 Digital Disruptions for IT Leaders
Jessica Davis, Senior Editor, Enterprise Apps,  11/18/2019
White Papers
Register for InformationWeek Newsletters
Current Issue
Getting Started With Emerging Technologies
Looking to help your enterprise IT team ease the stress of putting new/emerging technologies such as AI, machine learning and IoT to work for their organizations? There are a few ways to get off on the right foot. In this report we share some expert advice on how to approach some of these seemingly daunting tech challenges.
Flash Poll