Sprint Releases HTC EVO 4G, Hero Software Upgrades - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Mobile // Mobile Devices
10:44 AM

Sprint Releases HTC EVO 4G, Hero Software Upgrades

Update corrects Android 2.2-related bugs associated with multiple Gmail account syncs, editing a calendar event, and dialer sluggishness.

Sprint HTC EVO 4G Smartphone
(click image for larger view)
Sprint HTC EVO 4G Smartphone
Sprint on Wednesday issued two software upgrades for its HTC EVO 4G and Hero devices. The updates fix an issue with syncing multiple Gmail accounts and a calendar event edit issue.

Two other issues have emerged from an internal Sprint document leaked by Engadget that reveal the carrier is also addressing a frame-rate cap on the EVO 4G at 30fps and GPS-related rebooting. Neither is reported on the Sprint maintenance release page.

The calendar event edit upgrade addresses a problem the EVO 4G experienced when an Android 2.2 upgrade apparently released a bug that overwrote event descriptions by their locations when they are opened. The bug forced users to re-enter the event description in the "where" field if they went in to change a time.

In order to download the upgrades, Sprint's community forums page says EVO 4G users need to go to the home screen on their device and tap: menu/settings/system upgrades/HTC software update. The device will automatically download and install "any available updates."

The new software version is 3.29.651.5.

The upgrade for the HTC Hero deals with "dialer sluggishness." To update the software, users need to go to All Applications and tap: Settings/About Phone/System Updates/HTC Software Update, then select Check Now and follow the instructions on the screen to download the update.

Sprint advised users that the updates will take between 5 and 10 minutes to download and 5 to 10 minutes to install. A battery life of at least 40% is recommended. Since the phone may need to be powered off and then back on for the software upgrade to take effect, phone calls can't be made. The carrier also said that the upgrade may be released in stages and if users don't see the changes on their phone right away, to "please be patient."

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
COVID-19: Using Data to Map Infections, Hospital Beds, and More
Jessica Davis, Senior Editor, Enterprise Apps,  3/25/2020
Enterprise Guide to Robotic Process Automation
Cathleen Gagne, Managing Editor, InformationWeek,  3/23/2020
How Startup Innovation Can Help Enterprises Face COVID-19
Joao-Pierre S. Ruth, Senior Writer,  3/24/2020
White Papers
Register for InformationWeek Newsletters
Current Issue
IT Careers: Tech Drives Constant Change
Advances in information technology and management concepts mean that IT professionals must update their skill sets, even their career goals on an almost yearly basis. In this IT Trend Report, experts share advice on how IT pros can keep up with this every-changing job market. Read it today!
Flash Poll