re: Apple Slips, Samsung Gains In Satisfaction Rankings
"The change for LG is somewhat surprising, however. It delivered some of its best-ever devices during the fourth quarter of 2012, including the Optimus G and the Nexus 4."
I just bought an Optimus G about two weeks ago. This phone is GREAT! Amazing display, very good battery life, Android 4.1.2, 1.5GHz krait quad core CPU and 2GB of RAM AND a microSD card. HTC's problem is HTC. They create a work of art like the One and then turn around an release the First. What a joke. I thought the whole idea was to double down on the One line of phones. As for LG, the Optimus Pro is getting great reviews and the G2 is coming as well as the next Nexus I believe.
I think that drop in satisfaction for both companies has nothing to do with the G and the One but older and other devices.