Re: Who Can We Trust?
I agree that users are going to keep using these services, regardless. The UI and features/functionality is immediate, while privacy or domestic/foreign intelligence eavesdropping likely seems rather abstract.
What I find interesting about the open letter is that none of the signatories are yet encrypting their communications/data, end to end. At the same time, they're making a political call on the U.S. government not to eavesdrop on those communications.
But what's to stop anyone else -- namely, foreign governments with intelligence agencies that, unlike in the United States, feed intel to their domestic businesses to give them a competitive edge -- from intercepting those communications?
As Tom said, if you build a strong cloud service, this problem goes away. And there are several steps these businesses could be making, which would help make the need for open letters unnecessary.