iOS 8 Users Gripe About Bugs - InformationWeek

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Mobile // Mobile Business
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9/23/2014
10:48 AM
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iOS 8 Users Gripe About Bugs

Apple's latest operating system may be its "best ever," but iOS 8 is stumbling out the gate with a fair share of bugs, posters to Apple forums say.

iOS 8 Enterprise Features: True Or False
iOS 8 Enterprise Features: True Or False
(Click image for larger view and slideshow.)

Many of the millions of iPhone and iPad users who updated to iOS 8 are wishing they hadn't. Apple made iOS 8 available to iPhones, iPads, and iPods Touch on September 17. It wasn't long before early adopters began to experience bugs and other problems on their smartphones and tablets. You can be sure Apple is already working on a fix, but until its release you may want to shy away from updating if you haven't already. Here's why.

As of Monday, nearly half of active iOS devices are running iOS 8. According to Apple's App Store developer page, 46% of iPhones and iPads that access the App Store have installed iOS 8. About 49% of devices are still using iOS 7, while about 5% are using some older version of iOS. (Earlier this month, Apple claimed that 92% of iOS devices were using iOS 7, with 7% using iOS 6 and 1% using an earlier version.) If you're part of that 49% still using iOS 7, be thankful.

[Get the scoop on Apple's latest. See Apple iPhone 6 Plus: My First Weekend.]

Shortly after iOS 8's release, Apple forums started filling up with complaints. For starters, users reported dramatically reduced WiFi speeds. One user experienced problems on his iPad Air, iPad Mini with Retina Display, and iPhone 5s after upgrading. "Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps. Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps," wrote one user. His thread grew rapidly with others complaining of similar problems. One responded by saying, "Have kept at it, testing with two WiFi APs. The iOS 8 dog keeps losing the WiFi passwords and the connection. This is an Apple [screw up] of mega proportions."

Some managed to rectify the speed problems, at least temporarily, by adjusting the WiFi settings on their iOS devices.

Others complain of rapid battery drain. "My battery drains very fast (100% to zero in about 4 hours with minimal usage), started happening right after I upgraded to iOS 8. Issue started happening both on my iPhone 5s and on my iPad Air after iOS 8 upgrade," reported another user. Those responding to the battery drain issue offer mixed opinions on possible fixes, but few seem to work.

App crashes are the other big problem. According to Crittercism, apps crash 78% more frequently in iOS 8 when compared to iOS 7. Crittercism's data reveals the average crash rate across all devices running iOS 8 stands at 3.56%. Older devices are much more prone to crashing than new devices. For example, the iPhone 4, 4S, 5, and 5s have an average crash rate of 3.57%, but the iPhone 6 has a crash rate of 2.63% and the 6 Plus a crash rate of 2.11%. Devices running iOS 7 have a crash rate of just 2%.

Apple has yet to officially respond to any of the issues mentioned above. The company generally prepares a minor patch after the general release of full operating system update. It may arrive in as soon as two weeks or as many as four. Apple usually gives the public a chance to gripe about all the bugs before figuring out which ones to address first.

Bottom line, if you're already running iOS 8 and have some bugs, you're going to have to wait a while before you see them resolved. Those still running iOS 7 may want to wait for the 8.0.1 update before making the leap.

The Internet of Things demands reliable connectivity, but standards remain up in the air. Here's how to kick your IoT strategy into high gear. Get the new IoT Goes Mobile issue of InformationWeek Tech Digest today. (Free registration required.)

Eric is a freelance writer for InformationWeek specializing in mobile technologies. View Full Bio

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progman2000
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progman2000,
User Rank: Ninja
9/26/2014 | 7:34:31 AM
Re: Let me start by saying I am no fan of Apple. However...
Maybe - you have to admit though, the functionality of these phones today is absolutely mind numbing.  It's almost a trade off to have the newest high tech gadgetry and take the lumps that come with it.

On the other hand I honestly think that their QA process has just evolved to mean that the last stage of QA is the first stage of consumer ownership.  Especially now with OTA updates, its just as easy for them to make a gazillion dollars on a fast producy launch and then push out bug fixes OTA once consumers start finding the remaining bugs.
moarsauce123
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moarsauce123,
User Rank: Ninja
9/26/2014 | 7:00:25 AM
Re: Let me start by saying I am no fan of Apple. However...
Yes, as early adopter you may have to expect some kinks...but then again, Apply sells its devices at ridiculously high prices. You'd think they could afford better QA and extended field testing. The iPhone 6 and iOS8 are the outcome of nerdy, overpaid designers with a huge ego and sickeningly amounts of arrogance sitting in an awesome office being 'creative' and 'innovative' between their scrum meetings.

Why do folks have to spend that much money to get a craptastic phone?
moarsauce123
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moarsauce123,
User Rank: Ninja
9/26/2014 | 6:56:41 AM
Didn't Jim Cook once say...
..."Apple does not do junk!" ?? So all these things are not bugs, they are by design and part of the coolness factor and brand. Besides that, you are holding it wrong!
Laurianne
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Laurianne,
User Rank: Author
9/24/2014 | 1:04:03 PM
Re: New OS are like new cars: skip the first model year
Some Apple users just can't help wanting the new OS right away, but Doug is right. You're smart to wait just a bit. Anyone else want to chime in on battery life so far with the new OS?
Whoopty
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Whoopty,
User Rank: Ninja
9/24/2014 | 1:00:49 PM
Aluminium
Don't forget that the Aluminium bodies of the new iPhones are bending in people's pockets. I guess Apple didn't factor in skinny jeans to its QA period. 
D. Henschen
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D. Henschen,
User Rank: Author
9/24/2014 | 12:44:27 PM
New OS are like new cars: skip the first model year
You've heard the warning to skip the first model year of any car, right? The same applies to the first 12 months of release of any OS. It generally takes that long to work the bugs out, and it sounds like there are plenty in iOS 8.

 

I waited that long to go iOS 7 in my two-year-old iPad, and I didn't seem to have any problems. The other day my son asked if we shoudl go iOS8 on our newer iPad mini, which he mostly uses, and I said "not yet" even before hearing about all this. Glad I trusted the lessons of history.
progman2000
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progman2000,
User Rank: Ninja
9/24/2014 | 10:58:45 AM
Let me start by saying I am no fan of Apple. However...
Microsoft has been criticized for bugs in newly released software from day 1.  This has been a recurring theme with Apple also - people stand in line for days like idiots for new devices but then fill up the forums to complain about bugs.  Guess what - if you're an early adopter, you're going to deal with bugs!  Working for a software company, whose product is a mere fraction of the complexity of something like iOS, we test the [email protected]#% out of new releases and then still deal with post release bugs.  I'm still amazed at the amount of people that swarm to download the latest and greatest and then spend weeks crying on internet forums about.  If you are that bug sensitive, wait for Rev 2 or 3!
Stephane Parent
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Stephane Parent,
User Rank: Moderator
9/24/2014 | 10:25:41 AM
Re: too hyped up
As I eargerly await my iPhone 6 plus, I upgraded my iPhone 5 to iOS8. Other than a couple of esoteric apps working erratically, the only negative experience was the faster battery drainage. Hopefully, someone will report iOS8-specific tips and tricks to reduce consumption.

At least with the 6 plus, I will gain some extra battery life.
H@mmy
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[email protected],
User Rank: Ninja
9/23/2014 | 4:06:48 PM
Re: Why APPLE Sucks
Yes, downloading such a long update was even a terrible one. I had to wait for too long. Any one else who can tell how much time the update took for them ?
H@mmy
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[email protected],
User Rank: Ninja
9/23/2014 | 4:02:41 PM
iPhone 4s
Apple officially has released iOS 8 for iphone 4s but believe me it is worse. My phone started to hang at time, it became too slow. My messaging apps like Whatsapp were worse. With in a day I downgraded my OS again. Why was it even released for 4s when it wasn't meant for it ?
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