Google Voice Challenger Ribbit Mobile Launches - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Mobile
News
11/4/2009
12:25 PM
50%
50%

Google Voice Challenger Ribbit Mobile Launches

The company is not yet positioning its cloud-based phone messaging service as an enterprise offering.

Ribbit Mobile has launched a cloud-based service that enables users to combine multiple phone numbers, make calls from the Internet, and receive transcribed voicemails.

Like Google Voice, Ribbit lets calls ring multiple phone numbers and can transcribe voicemails as searchable text files. Upon receiving a call, Ribbit Mobile can ring various landline, mobile, and soft phones services such as Skype and Google Talk, and users can answer and initiate calls from a PC. Unlike Google's offerings, Ribbit Mobile users don't have to adopt a new number, as it works with existing mobile phone numbers.

Ribbit described the offering as a form of personal customer-relationship management (CRM). Users will also be able to see a caller's Facebook, Twitter, and LinkedIn messages when receiving a call. Ribbit said this "caller ID 2.0" gives context to verbal conversations. An online backup service is also offered.

Ribbit's service will be open to third-party developers, which is why the company is not yet positioning its service as an enterprise offering. The company said it is focused on building a solid communications platform that can be used by developers for consumers and businesses alike. iPhone and BlackBerry application are on the way, and Ribbit says it envisions multiple enterprise-focused apps eventually emerging from the developer community.

The company will also be rolling out a developer rewards program which will compensate content creators based on how much their apps are used. This is aimed at making Ribbit's app process more of a meritocracy than other app environments, the company said.

The service is currently in beta. It includes unlimited automated voicemail transcriptions and calls. Ribbit Mobile will have tiered pricing that ranges from free to $30 a month when it comes out of beta. Users can sign up at Ribbit's Web site for an invitation.


NewScale shined in our test of four service catalog offerings: portfolios of services that an IT organization offers its end users. But the competitors--CA, PMG, and Service-now.com--also have compelling strengths. Download our report here (registration required).

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
Slideshows
10 Trends Accelerating Edge Computing
Cynthia Harvey, Freelance Journalist, InformationWeek,  10/8/2020
Commentary
Is Cloud Migration a Path to Carbon Footprint Reduction?
Joao-Pierre S. Ruth, Senior Writer,  10/5/2020
News
IT Spending, Priorities, Projects: What's Ahead in 2021
Jessica Davis, Senior Editor, Enterprise Apps,  10/2/2020
White Papers
Register for InformationWeek Newsletters
2020 State of DevOps Report
2020 State of DevOps Report
Download this report today to learn more about the key tools and technologies being utilized, and how organizations deal with the cultural and process changes that DevOps brings. The report also examines the barriers organizations face, as well as the rewards from DevOps including faster application delivery, higher quality products, and quicker recovery from errors in production.
Video
Current Issue
[Special Report] Edge Computing: An IT Platform for the New Enterprise
Edge computing is poised to make a major splash within the next generation of corporate IT architectures. Here's what you need to know!
Slideshows
Flash Poll