Finally, an Easier Way to Retrieve Your Voice Mail Messages - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Mobile
Commentary
12/18/2007
07:12 AM
50%
50%

Finally, an Easier Way to Retrieve Your Voice Mail Messages

Having trouble hearing your phone messages? Are you ever in a crowded room so listening closely is not an option? Alltel rolled out a new service, so small and medium businesspersons have a new option for retrieving their voice mail messages.

Having trouble hearing your phone messages? Are you ever in a crowded room so listening closely is not an option? Alltel rolled out a new service, so small and medium businesspersons have a new option for retrieving their voice mail messages.Working in conjunction with SpinVox, a leading provider of Voice-to-Screen messaging, the wireless carrier launched a new service , dubbed Voice2TXT, which converts voice mail messages into text based messages. Users can now respond to their voicemails without having to dial in and listen to them. The service also allows customers to store and forward converted voicemails as regular text messages and retrieve the original voicemail, if needed.

The new service adds convenience to a busy executives day. One of the biggest hassles with voicemail is that you have to actually check each one and listen to every single one, even if you dont want to - this wastes precious minutes. Users can now quickly check who called, what they said, and call them back - all in a simple to use and fast text-based interface. Employees also have more options in responding to their messages. Because it is text, voicemail messages are searchable, savable, and can be forwarded to another interested party. For bloggers, the service lets you publish a text entry to your blog on the Internet just by making a phone call  something that comes in handy when you want to post right from a conference, trade show, concert or other event. In addition, the service allows users to send themselves e-mail reminders, such as "Call Bob at 1:00.

The service underscores the increased integration of traditional voice services with new data and video services. Apples iPhone's features "visual voice mail", which allows users to view incoming voice mails in a list and respond to them out of order. The Alltel service takes this concept a step further, enabling users to treat their voicemail messages as e-mail or text messages.

Availability is one of the limitations with the service. Alltel does not have as many customers or as large a coverage area as the Tier 1 wireless carriers. Also, the service could cost small and medium businesses a lot of money. Voice2TXT is available in a variety of pricing options: $4.99 per month for 20 voicemail conversions (each additional one is 25 cents); $9.99 per month for 50 conversions (each additional message is 20 cents); and $19.99 per month for 100 conversions (each additional message is 10 cents). Now with Alltel offering the services, one should expect other carriers to try and match it.

How often do you use your voicemail? How much interest do you have in a speech-to-text service like Voice2TXT? How much extra would you be willing to pay for it?

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
News
The State of Chatbots: Pandemic Edition
Jessica Davis, Senior Editor, Enterprise Apps,  9/10/2020
Commentary
Deloitte on Cloud, the Edge, and Enterprise Expectations
Joao-Pierre S. Ruth, Senior Writer,  9/14/2020
Slideshows
Data Science: How the Pandemic Has Affected 10 Popular Jobs
Cynthia Harvey, Freelance Journalist, InformationWeek,  9/9/2020
White Papers
Register for InformationWeek Newsletters
2020 State of DevOps Report
2020 State of DevOps Report
Download this report today to learn more about the key tools and technologies being utilized, and how organizations deal with the cultural and process changes that DevOps brings. The report also examines the barriers organizations face, as well as the rewards from DevOps including faster application delivery, higher quality products, and quicker recovery from errors in production.
Video
Current Issue
IT Automation Transforms Network Management
In this special report we will examine the layers of automation and orchestration in IT operations, and how they can provide high availability and greater scale for modern applications and business demands.
Slideshows
Flash Poll