Delta Tests Paperless Mobile Check-In - InformationWeek

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6/23/2008
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Delta Tests Paperless Mobile Check-In

InformationWeek

Following in Continental Airlines' flight path, Delta Airlines is testing a new mobile phone boarding pass program, for now at New York's LaGuardia Airport on domestic flights.The goal of the program, in which Delta is partnering with the Transportation Security Administration, is to speed the check-in process by enabling customers to do so from their cell phones up to 24 hours before they're scheduled to fly. An electronic boarding pass would download to their Internet-enabled phones, then passengers would proceed to security where the pass would be scanned. The same would happen before boarding the plane.

Mobile check-in could potentially help Delta cut down on printing costs -- a cost-savings in a time where soaring gas prices have pushed airlines into charging for baggage and even water in-flight. Delta says it also foresees using mobile devices for standby upgrades, roundtrip check-in and using text messaging for checking in.InformationWeek

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