BoxTone Extends Smartphone Support - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

01:05 PM

BoxTone Extends Smartphone Support

The mobility-management software addresses the security and compliance issues companies face when deploying smartphones.

BoxTone is expanding beyond the BlackBerry, and the company is rolling out enterprise software that will enable companies to manage, monitor, and support the iPhone, the Palm Pre, Windows Mobile devices, and any smartphone using ActiveSync.

The company said it continues to see Research In Motion maintaining a strong role in the enterprise mobility field because of the BlackBerry Enterprise Server business, and its entrenched position, but companies are facing an "invasion" of employee smartphones wanting access to the corporate network, according to BoxTone's chief marketing officer Brian Reed.

These devices can boost productivity and potentially save a lot of money because employees are often willing to pay for them, but this leads to a variety of security and provisioning issues that BoxTone is looking to address with its 5.0 version, Reed said.

BoxTone 5.0 enables companies to set up corporate-liable and employee-liable ownership models that limit the type of access individual smartphones can have. The mobility software includes inventory management capabilities, can identify potential threats, and there's a Web-based self-service portal that can help employees address handset or network problems without having to call the IT department.

The software also includes expense management capabilities that can monitor real-time users, identify under-utilization, and can quantify average productivity per user in a dollar amount. Reed said this feature can be used to cut out waste, as well as provide hard data for justifying mobile deployments.

"The more smartphones connect to an enterprise, the higher the risk for lost or stolen sensitive information, and the potential for greater IT support costs," said BoxTone CEO Alan Snyder, in a statement. "With enterprise-enabled smartphones expected to jump from 10-15% today to 70-80% by 2012, those risks and costs are set to significantly increase."

BoxTone 5.0 will cost about the same as previous versions; pricing starts at about $35 per user but can vary depending on the size of deployment.

The InformationWeek/bMighty Data Centers For Growing Companies virtual event explores the latest technology and tools you can use to manage your growing IT needs. Oct. 21, 2009. Find out more and register.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
What Becomes of CFOs During Digital Transformation?
Joao-Pierre S. Ruth, Senior Writer,  2/4/2020
Fighting the Coronavirus with Analytics and GIS
Jessica Davis, Senior Editor, Enterprise Apps,  2/3/2020
IT Careers: 10 Job Skills in High Demand This Year
Cynthia Harvey, Freelance Journalist, InformationWeek,  2/3/2020
White Papers
Register for InformationWeek Newsletters
State of the Cloud
State of the Cloud
Cloud has drastically changed how IT organizations consume and deploy services in the digital age. This research report will delve into public, private and hybrid cloud adoption trends, with a special focus on infrastructure as a service and its role in the enterprise. Find out the challenges organizations are experiencing, and the technologies and strategies they are using to manage and mitigate those challenges today.
Current Issue
IT 2020: A Look Ahead
Are you ready for the critical changes that will occur in 2020? We've compiled editor insights from the best of our network (Dark Reading, Data Center Knowledge, InformationWeek, ITPro Today and Network Computing) to deliver to you a look at the trends, technologies, and threats that are emerging in the coming year. Download it today!
Flash Poll