Blackberrys Require Most IT Hand-Holding: Survey - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

09:35 AM
Jim Manico
Jim Manico
Connect Directly

Blackberrys Require Most IT Hand-Holding: Survey


Blackberrys require more support from IT departments than any other mobile device, according to two-thirds of survey respondents who participated in a Computing Technology Industry Association (CompTIA) online poll.For small and midsize companies, which are more likely to lack a dedicated IT support, that?s worth noting, particularly now that Blackberry maker Research In Motion is pushing a less costly version of its handheld to that market.

?The ability to access applications and data from virtually any location is a powerful tool that enhances efficiency and productivity,? said John Venator, CompTIA?s president and CEO, in a statement. ?But to take full advantage, organizations must employ IT professionals with a broad base of skills and professional certifications."

The second-most supported device, according to CompTIA?s survey, was pagers, cited by a distant 10.9 percent of poll takers. Laptops ranked No. 8, at 2 percent.ConnectIT

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
InformationWeek Is Getting an Upgrade!

Find out more about our plans to improve the look, functionality, and performance of the InformationWeek site in the coming months.

How CIO Roles Will Change: The Future of Work
Jessica Davis, Senior Editor, Enterprise Apps,  7/1/2021
A Strategy to Aid Underserved Communities and Fill Tech Jobs
Joao-Pierre S. Ruth, Senior Writer,  7/9/2021
10 Ways AI and ML Are Evolving
Lisa Morgan, Freelance Writer,  6/28/2021
White Papers
Register for InformationWeek Newsletters
2021 State of ITOps and SecOps Report
2021 State of ITOps and SecOps Report
This new report from InformationWeek explores what we've learned over the past year, critical trends around ITOps and SecOps, and where leaders are focusing their time and efforts to support a growing digital economy. Download it today!
Current Issue
Flash Poll