Apple CEO Steve Jobs responded to a perturbed iPhone owner via e-mail recently. In the e-mail, he said that Apple is aware of the 3G iPhone's problems, and will fix them with the next software update, due in September.

Eric Ogren, Contributor

August 20, 2008

1 Min Read

Apple CEO Steve Jobs responded to a perturbed iPhone owner via e-mail recently. In the e-mail, he said that Apple is aware of the 3G iPhone's problems, and will fix them with the next software update, due in September.So far, Apple has issued two firmware updates to make corrections to the device's many bugs. The most recent update didn't do anything for my iPhone. It didn't fix others' iPhone's, either, and actually broke some iPhones. Users reported that after updating to 2.0.2, they couldn't make or receive phone calls at all. Eek.

According to an AppleInsider reader, a real fix is on the way. Steve Jobs sent a one-line e-mail to the reader that said, "This is a known iPhone bug that is being fixed in the next software update in September." That's all. Jobs isn't known to be a prolific e-mail writer. What the bug is, and when exactly in September the fix will be provided, he didn't elaborate.

I have seen no increase in the performance of my iPhone, but at least it wasn't broken by this week's update. AppleInsider reports, "Many report the iPhone 2.0 firmware suddenly failing to load nondefault apps regardless of their nature, briefly loading them before abruptly jumping back to the home screen."

Jobs, please get these issues resolved ASAP!

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