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Google's Enterprise Cloud Problem
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Lorna Garey
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Lorna Garey,
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10/9/2013 | 2:33:17 PM
re: Google's Enterprise Cloud Problem
Have you or your company set up such a skunk-works trial? It sounds great in theory, I just wonder how you get really busy people (rising stars are by definition busy I think) to set aside the time. You'd need a C-level champion on the business side.
Shane M. O'Neill
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Shane M. O'Neill,
User Rank: Author
10/8/2013 | 3:36:15 PM
re: Google's Enterprise Cloud Problem
I've been asking myself how I would feel if my company switched to Gmail/Google Apps tomorrow (we currently use Outlook). It would be a big transition even though I've used Gmail as personal email for six years! I think I'm stuck on the perception that Gmail is for play, Outlook is for work, and I kind of like it that way.
Lorna Garey
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Lorna Garey,
User Rank: Author
10/8/2013 | 1:30:36 PM
re: Google's Enterprise Cloud Problem
Indeed - printing is a big problem. That was a smart move on the Gmail, winning over an "influencer" - way to use those soft skills :->
Thomas Claburn
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Thomas Claburn,
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10/8/2013 | 12:57:35 AM
re: Google's Enterprise Cloud Problem
Some of the resistance to Google Apps is simply that it's different (which is not the same as evaluating software and finding it worse). People don't like change.
WKash
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WKash,
User Rank: Author
10/7/2013 | 7:59:33 PM
re: Google's Enterprise Cloud Problem
One of the valuable lessons about what went right when the U.S. General Services Administration migrated 17,000 employees over to Google apps and email in the cloud was the intense attention to communication and training that preceded and accompanied the transition. GSA essentially moved everyone's email cheese. But they were smart in helping employees prepare for the move, and how to move with it.
Lorna Garey
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Lorna Garey,
User Rank: Author
10/7/2013 | 5:49:32 PM
re: Google's Enterprise Cloud Problem
Thanks for jumping in, Rhese. What would you say to people who think Google as a company is not responsive? As a reseller, I assume you have dedicated contacts, but overall, have you seen more willingness to take into consideration what enterprises want? And, how about that issue of surprise UI and feature changes?
David F. Carr
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David F. Carr,
User Rank: Author
10/7/2013 | 4:54:40 PM
re: Google's Enterprise Cloud Problem
Sounds like a big part of the challenge is winning the approval of people who want Gmail to be like Outlook and Google Apps to be like MS Office, partly on the merits perhaps but also because of habitual use of the MS tools.
Lorna Garey
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Lorna Garey,
User Rank: Author
10/7/2013 | 4:41:34 PM
re: Google's Enterprise Cloud Problem
Laurie, another theme in free-form responses is a sense that Google is at best uninterested in engaging with enterprise technologists -- at worst, that it's arrogant. It is, again, shades of Apple, which has traditionally been seen as unwilling to work with IT. Right now, we're working to get a formal response from Google for the full report. It will be interesting to see what comes of that effort.
Laurianne
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Laurianne,
User Rank: Author
10/7/2013 | 4:25:45 PM
re: Google's Enterprise Cloud Problem
That is a higher % standardized on Chrome than I would have guessed. The 54% citing significant "fail fast" worries is a big deal. We hear this loud and clear from CIOs multiple times, the need to know Google is both planning for the long term and willing to work with CIOs on future roadmaps.
Lorna Garey
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Lorna Garey,
User Rank: Author
10/7/2013 | 2:27:31 PM
re: Google's Enterprise Cloud Problem
I'm also bullish on Chromebooks. Besides educational use, I just recommended one to a non-technical relative. No one needs a Windows PC with the associated costs and security risk if all they do is read email and check websites.


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