Samsung Galaxy Note 7 Recall Will Cost Company Billions - InformationWeek

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Samsung Galaxy Note 7 Recall Will Cost Company Billions
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BillB031
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BillB031,
User Rank: Moderator
10/15/2016 | 1:01:01 PM
What a shame
Such a shame when this note7 is such a great device. Hopefully they will get the battery problem figured out quickly, and move to a new version.  There are many who refuse to give up the device.

The black eye Samsung is receiving from all this bad press, in a sense is unfair. After reading dozens of media reports, one comes away thinking all Samsung devices are a bomb waiting to go off, undoubtedly written by people with an iPhone sitting in front of them.   Aside from 100 devices out of 2.5 million, and a squeaky clean record with 250 million other phones Samsung has produced, I wouldn't hesitate to purchase the next note version.
sferguson10001
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sferguson10001,
User Rank: Strategist
10/17/2016 | 10:19:17 AM
Re: What a shame
@BillB031 I agree with on several issues here. I myself am in the market for a new phone later this year and I was considering the Note 7 as a replacement to my Galaxy S 5. That doesn't seem possible now, so not sure what direction I will go.

Now, with that said, you are also right about the odds of phone problems. We are talking about 100 phones out of 2 million or so that were shipped/bought. However, the fact that Samsung ended production and is willing to take the hit on it, signals to me that the company found more wrong with this than just bad publicity. Dell had to recall about 4 million PCs at one point, and the company did not remove the line.

I believe that there's some real fundamental flaws here and Samsung seems to have to come same conclusion.


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