Millennials Want More IT Support Than Boomers, Study Finds - InformationWeek

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Millennials Want More IT Support Than Boomers, Study Finds
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Broadway0474
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Broadway0474,
User Rank: Ninja
12/20/2015 | 10:11:09 PM
Re: Mileage may vary
vnewman, it's the equivalent of the person who walks around town with his head in his smartphone, not looking up when they cross streets or nearly get trampled. They won't look up until that bus runs them over. That would end their seamless technological experience.
vnewman2
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vnewman2,
User Rank: Ninja
12/17/2015 | 7:57:08 PM
Re: Mileage may vary
Ah @SaneIT - I hope it works out for you! Fingers crossed...
SaneIT
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SaneIT,
User Rank: Ninja
12/17/2015 | 8:30:15 AM
Re: Mileage may vary
I feel your pain there.  I have that one legacy system that I hear promises about and have beta versions of its browser based interface but they just can't move quickly enough for me.  There are options though, I'll be doing a fair amount of ETL this coming year to minimize who has to access that system through its current interface.  It doesn't remove the need for some Windows installs to access it directly but it does open up the options for those who only need reporting or snippets of data from it.
vnewman2
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vnewman2,
User Rank: Ninja
12/17/2015 | 1:16:22 AM
Re: Mileage may vary
@Broadway. Exactly. So the tools they are used to using don't translate into the workplace. It's like asking someone who uses pens to write all the time to use a chisel and stone instead. But since you asked for millennial bashing - I will give you some. I've come to the conclusion that technology has become so seamless that they don't really stop to think about what they are doing. It's like they are on autopilot - Which is fine until inevitably something goes wrong and when it does they can't recover.
Broadway0474
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Broadway0474,
User Rank: Ninja
12/17/2015 | 12:15:14 AM
Re: Mileage may vary
vnewman, that's hilarious. So what's an enterprise to do. Allow them to switch to Macs at work? (I have to say, upoin seeing the article headline, I came to this article expecting a millennial bashing session --- and am disappinted not find it!).
jagibbons
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jagibbons,
User Rank: Ninja
12/16/2015 | 8:38:12 AM
Re: Mileage may vary
With some legacy tools, like our old, but still working, financial package, the options are limited.
SaneIT
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SaneIT,
User Rank: Ninja
12/16/2015 | 8:35:30 AM
Re: Mileage may vary
That is totally understandable, depending on your industry it may be easier to keep OSX out but creative based industries need that flexibility.  I find that building that inside helps us to deliver externally.  It's not for everyone but I also see it as a future proofing, Win XP was great but if your applications won't run on Win 10 you've got the same problem that you would if OSX was in the mix.  Trying to do as much as we can independent of OS removes legacy systems and keeps us moving forward. 
jagibbons
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jagibbons,
User Rank: Ninja
12/15/2015 | 8:21:05 AM
Re: Mileage may vary
We build our customer-facing apps to be OS and browser independent. For internal applications and tools, we have chosen not to expend the extra costs to make our Microsoft-heavy environment OS independent. It's a cost/benefit decision for us, and the cost of Macs and all the extras to make them work in a Windows shop is not worth the cost. At least for us.
SaneIT
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SaneIT,
User Rank: Ninja
12/15/2015 | 8:15:30 AM
Re: Mileage may vary
I've gone a long way to make services OS independent.  Sure there are things I can do with a Windows PC using group policy that I can't do with OSX but I can deliver most of the services that people need day to day in a way that doesn't force a particular OS on the desktop.  This helps in a lot of areas, not just on the desktop, it means greater flexibility for mobile devices and constantly looking forward.  It doesn't always work, I have one application that is locked into Windows but that is slowly being transitioned into the browser like so many other services have done already.  The OS is fading in importance and most developers are seeing this.
jagibbons
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50%
jagibbons,
User Rank: Ninja
12/14/2015 | 7:36:58 PM
Re: Mileage may vary
I feel your pain.
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