UC: A Work Still In Progress - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Comments
UC: A Work Still In Progress
Newest First  |  Oldest First  |  Threaded View
Curt Franklin
100%
0%
Curt Franklin,
User Rank: Strategist
3/20/2015 | 10:01:47 AM
Re: UC: A Work Still In Progress
@zerox203, the conflict that I kept hearing about is the one between employees who want to use the myriad communication systems they're accustomed to and an IT department trying to figure out how to support it all. If the IT department had its way, there would be one hardware platform, one software version, and one tool that everyone in the organization uses. Why? Because it's simpler and simple translates into lower costs and greater certainty.

One of the things I brought up in a "thought leader round table" is that executives have been guilty of giving different incentives to different groups: Often, the incentives are at cross purposes to one another. As long as individual employees and groups are given goals and incentives based on their specific work results, people are going to choose the tools that allow them to reach their goals -- whether that means working with IT or around it.
Curt Franklin
100%
0%
Curt Franklin,
User Rank: Strategist
3/19/2015 | 4:48:13 PM
Re: Too unified?
Tom, it's interesting that you say that: One of the major thrusts of the unified communications products we saw at this Enterprise Connect were "virtual huddle spaces" -- electronic versions of the corners where you go when someone comes by and grabs you at your desk for a quick meeting. The assumption from just about everyone is that when you're at work you're simply biding time between collaborative interruptions. I'm not sure they've got the balance precisely right on that human-factors equation, yet.
Thomas Claburn
0%
100%
Thomas Claburn,
User Rank: Author
3/18/2015 | 6:14:28 PM
Too unified?
If your communication channels are too unified, you become too easy to reach and that can be disruptive (and counter-productive) for many types of work.


The State of Cloud Computing - Fall 2020
The State of Cloud Computing - Fall 2020
Download this report to compare how cloud usage and spending patterns have changed in 2020, and how respondents think they'll evolve over the next two years.
Slideshows
11 Things IT Professionals Wish They Knew Earlier in Their Careers
Lisa Morgan, Freelance Writer,  4/6/2021
News
Time to Shift Your Job Search Out of Neutral
Jessica Davis, Senior Editor, Enterprise Apps,  3/31/2021
Commentary
Does Identity Hinder Hybrid-Cloud and Multi-Cloud Adoption?
Joao-Pierre S. Ruth, Senior Writer,  4/1/2021
Register for InformationWeek Newsletters
Video
Current Issue
Successful Strategies for Digital Transformation
Download this report to learn about the latest technologies and best practices or ensuring a successful transition from outdated business transformation tactics.
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll