Apple Lets Users Reject U2 - InformationWeek

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Apple Lets Users Reject U2
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SaneIT
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SaneIT,
User Rank: Ninja
9/18/2014 | 7:08:50 AM
Re: Apple gripes
I hope that this doesn't discourage Apple from offering free albums in conjunction with big events.  There is that tendency to feel the sting and decide that it's just not worth the hassle next time.  I bet if they offered the tracks from all of their TV ads since 2001 when the first iPod commercial was released people would grab that and I'm sure some smaller bands would love to have the exposure of an Apple partnership.
impactnow
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impactnow,
User Rank: Author
9/17/2014 | 1:22:17 PM
Free content for some

While I understand that some users were unhappy with Songs of Innocence appearing in their itunes accounts I think it was Apple's responsibility to offer its users the ability to keep or delete the content upfront. I had another issue with the free download, I am a U2 fan but I don't use apple devices, so I felt a bit slighted by the whole effort. I would have to pay for an Apple device to access the free version or download itunes and then get a version that way. I think free content should be free content. I would not buy an Apple device just to get the CD for free and having to download an app is cumbersome at best. I understand Apple paid for the privilege but for some fans it was disappointing.

Shane M. O'Neill
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Shane M. O'Neill,
User Rank: Author
9/17/2014 | 12:24:56 PM
Re: Apple gripes
I agree with you @SaneIT. This should have been an opt-in freebie. Show some respect for the customer. How about this? Here's a U2 album. It's free. Go download it if you like. Forcing it on people was a credibility killer for both Apple and U2, not to mention a creepy invasion of privacy.
Laurianne
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50%
Laurianne,
User Rank: Author
9/17/2014 | 11:22:35 AM
Re: Apple gripes
Fair points, @SaneIT. The storage is an issue. Next time I bet they will go opt-in route.
SaneIT
50%
50%
SaneIT,
User Rank: Ninja
9/17/2014 | 7:25:46 AM
Re: Apple gripes
I think the lesson to take away from this is that forcing anything no matter how cool or free onto a large group of people is going to cause some backlash.  Apple was behind the curve on this and it took days to even allow users to remove the album.  I don't think they would have had this kind of reaction if they had just told everyone they could download it for free but they went a step too far and pushed it on people.  Since we're paying for the devices that sync with iTunes  and storage space can be precious to some of us the idea of Apple filling up a device with an album we have no interest in and can't remove is painful.  
Thomas Claburn
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50%
Thomas Claburn,
User Rank: Author
9/16/2014 | 5:37:46 PM
Re: Apple gripes
I'm reminded of a line from Life of Brian: "There's just no pleasing some people."
Laurianne
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50%
Laurianne,
User Rank: Author
9/16/2014 | 4:49:20 PM
Apple gripes
Some people get passionately upset about anything having to do with Apple, but I agree. The outrage seems a bit misplaced.
Shane M. O'Neill
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50%
Shane M. O'Neill,
User Rank: Author
9/16/2014 | 4:43:09 PM
Re: U2 Who?
Haha, true. If you're actually upset about getting a free U2 album you don't have much going wrong in your life.
Michael Endler
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50%
Michael Endler,
User Rank: Author
9/16/2014 | 3:14:00 PM
Re: U2 Who?
I've been amused by people who are taken aback by the U2 situation but who don't pay attention to actual security/ privacy incidents. While the U2 problem might point to some systemic concerns in the Apple ecosystem, I can think of worse things than free music, even if it's from a band I don't really listen to. ;)
Shane M. O'Neill
100%
0%
Shane M. O'Neill,
User Rank: Author
9/16/2014 | 12:56:30 PM
A mess
This whole thing is kind of a FUBAR. Apple overestimated U2's appeal in 2014, and should have known it's never cool to hijack anyone's music library. Think Tim Cook is regretting the $100 million Apple paid the band?
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