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Telcos Poised To Disrupt Amazon's Enterprise Cloud
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JoelBaker
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JoelBaker,
User Rank: Apprentice
2/29/2012 | 4:47:06 PM
re: Telcos Poised To Disrupt Amazon's Enterprise Cloud
I agree with Paul. If the telcos are so well positioned to offer these services, why didn't they offer them 10 or even 12 or more years ago when these industries were starting to gain momentum. The telcos can offer great layer 1 and some layer 2 connectivity, but when you get beyond that, great customer service and a depth of customer-facing capabilities are required, and that's where the telcos fall short and have always done so. Level 3 started as a public customer-facing company, without the extreme siloing of the more established telcos, so they were born with the development of great customer service in their genes. Not to mention still existing issues with whether or not the big telcos play well together. I'd rather go with a Rackspace or Amazon type solution where I know a lot of redundancy through multiple services is included in the deal, and I'm not subject to the infrastructure whims of a single provider.
PaulLask
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PaulLask,
User Rank: Apprentice
2/17/2012 | 2:35:53 AM
re: Telcos Poised To Disrupt Amazon's Enterprise Cloud
The big question is whether ATT and Verizon can actually deliver price competitive, robust infrastructure. Can they deliver innovation on the service front that matches the functionality delivered by Amazon and Google? Today, there isn't too much evidence for any of the telcos to think out of the box and deliver these services. Simply having large globally distributed data centers does not neccesarily mean they can deliver a feature rich enterprise cloud environment.


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