MCI WorldCom To Become Business E-Commerce Provider
MCI WorldCom this week will detail plans to become a full-service E-commerce provider, offering consulting, hosting,
and applications packages to businesses.
The carrier says it's building an organization of in-house
E-commerce consultants, already numbering 120, to help
customers develop E-business strategies. It will package its
consulting and hosting services with application expertise
from vendor partners in sales, marketing, supply-chain
management, and customer-relationship management. MCI
WorldCom will be the single point of contact for the
multivendor effort. "We see huge growth in business-to-
business E-commerce and believe we can provide real value to
users by taking costs out of their supply chains," says
chief technology officer Fred Briggs.
But MCI WorldCom still must identify vendor partners, detail
the services, address pricing and packaging options, and
explain how its offerings will be different from
competitors.
But whether MCI can coordinate such packages remains to be
seen. "Telecom companies have great strengths in areas like
infrastructure, but project management is not one of them,"
says Andrew Bartels, senior E-commerce research analyst at
Giga Information Group. "The notion that they can be a prime
contractor for large companies' E-commerce projects is
probably an aspiration they'll find difficult to execute."
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