Letters To The Editor - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Business & Finance
Commentary
4/30/2004
06:17 PM
Commentary
Commentary
Commentary
50%
50%

Letters To The Editor

Smart Move

I enjoyed reading "Hotel Chain Puts Pressure On Third-Party Travel Sites" (April 20, 2004). I'm a travel writer and have been saying this for some time. It makes perfect sense for travel providers to rein in distribution costs and keep consumers directed toward their proprietary sites.

Joel Widzer
Author, JlwConsulting, Irvine, Calif.



Software Vendors Win

The only group that benefits from subscription-based software is the software company ("Power Shift," April 19, 2004). It has a guaranteed revenue stream, no incentive to produce a better product (just frequent "new" product releases), and, once embedded into your company, is near impossible to dig out.

Patrick McGouirk
Systems Administrator, WMAZ, Macon, Ga.



Security Is The Real Issue

Achilles' heel ("Linux's Achilles' Heel," April 19, 2004)? Perhaps Fred Langa believes Fortune 1,000 CIOs think sound-card operation is more important than the constant need for patches and virus cleaning imposed by Windows. I disagree.

The only time I've heard a sound card employed for business purposes has been during PowerPoint presentations. If Linux silences the PowerPoint Posse, so much the better!

Cliff Kachinske
President, Clifford Consulting, Marietta, Ga.



It's Better With Linux

I had the exact reverse experience as Fred Langa between Windows and Linux. Most hardware products come with the "Windows-compatible" logo, not a "Linux-compatible" logo. This would suggest that it should work better with Windows, but that hasn't been my experience.

Tom McLernon
Contracts Administrator, Syncrude Canada,
Fort McMurray, Alberta



What's Up With Intel

I, too, have experienced problems with sound chipset support. That's why I keep in stock an $8 generic 5.1 sound card.

I've been installing Linux in commercial settings since 1995. I've learned that not everything works with Linux, and that the answer is to work around the problems.

If I were Fred Langa, I'd be asking Intel why it provides such poor Linux support for its Wi-Fi and sound gear. Intel and Microsoft enjoy a love-hate relationship, a rocky marriage based on public threats and private beatings. Why would Intel, a member of the Open Source Development Labs, hold back on the open-source community?

Brian Thurston
Owner/Operator,
Network Services, Vancouver, British Columbia



Wrong Direction

Customers who purchase rooms online don't want to go to a chain's Web site ("The Right Balance," April 12, 2004). These people are inherently comparison shoppers. Hotel chains may even lose market share to the smaller operators if they try to force the market out of the customers' comfort zone. How will that help a chain gain trust? Faster transactions will cost the chains lots of money with very little result.

Have the big chains asked customers what they want and why they buy the way they do? Have they done a cost-benefit analysis based on real data for the changes they want to make? Or are they just looking at the $962 million and thinking how great they'd look to the board of directors if they could grab a chunk of it?

This is penny smart and pound foolish.

Thomas A. Myers
CIO, EntertainMeUSA.com

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
2020 State of DevOps Report
2020 State of DevOps Report
Download this report today to learn more about the key tools and technologies being utilized, and how organizations deal with the cultural and process changes that DevOps brings. The report also examines the barriers organizations face, as well as the rewards from DevOps including faster application delivery, higher quality products, and quicker recovery from errors in production.
Slideshows
10 Top Cloud Computing Startups
Cynthia Harvey, Freelance Journalist, InformationWeek,  8/3/2020
Commentary
How Enterprises Can Adopt Video Game Cloud Strategy
Joao-Pierre S. Ruth, Senior Writer,  7/28/2020
Commentary
Conversational AI Comes of Age
Guest Commentary, Guest Commentary,  8/7/2020
Register for InformationWeek Newsletters
Video
Current Issue
Special Report: Why Performance Testing is Crucial Today
This special report will help enterprises determine what they should expect from performance testing solutions and how to put them to work most efficiently. Get it today!
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll