Kmart Unveils IT Improvement Plan - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
News

Kmart Unveils IT Improvement Plan

Kmart expands self-service checkout, use of handheld devices, and use of bar codes to track inventory.

As part of a billion-dollar IT infrastructure improvement program, Kmart Corp. on Wednesday unveiled a three-part technology rollout that will expand its use of self-service checkout, move lines with roaming handheld devices, and use bar codes to track inventory on the shelves.

The 300 NCR Corp. self-service checkout units already in use will expand to 600 stores, a Kmart representative says, while bar code readers from Symbol Technologies Inc. will be used to tally the purchases of consumers while they're standing in line. Customers will get a printed total, which they can then hand to the cashier, pay, and be on their way. The same bar-code readers will be used by employees to read the labels on the shelves when a product is out of stock, to determine delivery status, and to produce daily reports of what needs to be restocked.

Also debuting this month is an Ateb Inc. interactive voice-response system that will be available at all 1,589 Kmart pharmacies, so customers can reduce their waiting time by calling 24 hours a day to renew prescriptions and leave messages for the pharmacist.

The company says that as many as 40% of customers are using self-service checkout in some stores.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
2020 State of DevOps Report
2020 State of DevOps Report
Download this report today to learn more about the key tools and technologies being utilized, and how organizations deal with the cultural and process changes that DevOps brings. The report also examines the barriers organizations face, as well as the rewards from DevOps including faster application delivery, higher quality products, and quicker recovery from errors in production.
Slideshows
10 Top Cloud Computing Startups
Cynthia Harvey, Freelance Journalist, InformationWeek,  8/3/2020
Commentary
How Enterprises Can Adopt Video Game Cloud Strategy
Joao-Pierre S. Ruth, Senior Writer,  7/28/2020
Commentary
Conversational AI Comes of Age
Guest Commentary, Guest Commentary,  8/7/2020
Register for InformationWeek Newsletters
Video
Current Issue
Special Report: Why Performance Testing is Crucial Today
This special report will help enterprises determine what they should expect from performance testing solutions and how to put them to work most efficiently. Get it today!
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll