Executive Dashboards vs. Operational Dashboards
If top execs demand candy coating and strategy affirmation, they'll get it, I guess, but if they're good leaders who want to tackle problems and improve performance, they can get that too. As for the great big middle, the LOB execs and other poor SOBs that have to deliver on CEO promises, they have no choice but to deal with meaningful, best-possible numbers that tell them what's working and what needs improvement. It's hard to generalize about the quality of dashboards in every org. Just as with data, garbage dashboards in, garbage results out.