Cartoon: Your SLA Is A Turkey - InformationWeek

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Commentary
11/21/2014
11:25 AM
Brian Moore
Brian Moore
Commentary
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Cartoon: Your SLA Is A Turkey

Our cartoonist shows that, even on Thanksgiving, there's no such thing as a free lunch for IT people.

Brian Moore is a cartoonist and illustrator. His first brush with the world of IT was a very part-time gig applying software patches on a TRS-80 Model III. The patches were about four lines long and arrived in the mail, typed on letterhead. He has since moved on to computers ... View Full Bio
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Gigi3
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Gigi3,
User Rank: Ninja
12/3/2014 | 3:41:50 AM
Re: Holiday tech support
"I'm all for old-fashioned bartering. I got a lovely bottle of Grey Goose when I edited (and mainly rewrote) a friend's resume and cover letter. (I didn't open the bottle until AFTER I'd finished working on his CV!) He got the job, so I guess it was a good investment!"

Alison, good but we used to offer such services free of cost to our friends and relatives. It's part of good will and later in some other instances they might help in return too.
Gigi3
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Gigi3,
User Rank: Ninja
12/3/2014 | 3:37:19 AM
Re: Holiday tech support
"Isn't that what Geek Squad was supposed to provide? "

Alison, what else they can provide.
Alison_Diana
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Alison_Diana,
User Rank: Author
12/1/2014 | 9:36:24 AM
Re: Holiday tech support
I'm all for old-fashioned bartering. I got a lovely bottle of Grey Goose when I edited (and mainly rewrote) a friend's resume and cover letter. (I didn't open the bottle until AFTER I'd finished working on his CV!) He got the job, so I guess it was a good investment!
Alison_Diana
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Alison_Diana,
User Rank: Author
12/1/2014 | 9:34:58 AM
Re: Holiday tech support
Isn't that what Geek Squad was supposed to provide? 
Gigi3
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Gigi3,
User Rank: Ninja
12/1/2014 | 8:42:59 AM
Re: Holiday tech support
"I told my friends and family that they better start showing up with gifts when they want some free tech support! My neighbor baked me a pecan pie the other day when she accidentally messed up all the settings on her iPhone. She made the pie before she even called me... Yes, bribery will get you somewhere ;)"

StaceyE, you have good friends and families. My friends are trying to squeeze maximum from us while seeking helps. 
Gigi3
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Gigi3,
User Rank: Ninja
12/1/2014 | 8:39:58 AM
Re: Holiday tech support
"That's really funny maybe next holiday season you should buy them all is service plan for their gifts. Maybe there's a friends and family plan available . All the tech-support need 24 seven without calling you ."

Impactnow, friends and family plans are good options to be considered.
StaceyE
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StaceyE,
User Rank: Ninja
11/30/2014 | 11:54:53 AM
Re: Holiday tech support
@ Lauraine

I told my friends and family that they better start showing up with gifts when they want some free tech support! My neighbor baked me a pecan pie the other day when she accidentally messed up all the settings on her iPhone. She made the pie before she even called me... Yes, bribery will get you somewhere ;)
StaceyE
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StaceyE,
User Rank: Ninja
11/30/2014 | 11:52:41 AM
Re: Sounds familiar
@ Whoopty

Glad to hear I am not the only one that gets hit with "Hey can you look at this for me" whenever there is a family gathering!
jastroff
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jastroff,
User Rank: Ninja
11/25/2014 | 3:51:45 PM
Re: Holiday tech support
I particuarly like when family members call at night, late, and say "you're not on the SKYPE!" And "the SKYPE doesn't work"....
impactnow
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impactnow,
User Rank: Author
11/25/2014 | 12:42:41 PM
Re: Holiday tech support
That's really funny maybe next holiday season you should buy them all is service plan for their gifts . Maybe there's a friends and family plan available . All the tech-support need 24 seven without calling you .
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