The Next Big Target

Lynn's Black Hat presentation showed why such an approach isn't advisable--networks are exposed when router software isn't up-to-date--but there were already warning signs that IOS wasn't bulletproof. Cisco has issued 10 security advisories specific to IOS over the past two years. An April advisory warned that certain configurations might make IOS susceptible to denial-of-service attacks, while another signaled that some versions of IOS could be exploited to permit unauthorized network access. And in May, a Swedish teenager was arrested for using stolen IOS source code to exploit network vulnerabilities and gain access to the National Science Foundation's TeraGrid supercomputing network. The code theft dated back to May 2004, when IOS source code was copied and posted to a Russian Web site.

A Matter Of Time

There hasn't been a successful large-scale attack on Cisco gear. But the exploitation of a major networking vulnerability in an unpatched system will happen, perhaps within a year, now that more people are aware of the type of hack Lynn described, predicts George Roettger, Internet security specialist for regional Internet service provider NetLink Services Inc., which serves Ohio and surrounding areas. "You could now wipe a router clean or reroute traffic through it," he says.

All software makers have bugs in their products that are open to exploitation, Cisco's Caudill notes, and that's true, but beside the point. Caudill says there's a patch for the exploit Lynn demonstrated, and he emphasizes that the exploit applied only to a network specifically running IPv6, which isn't yet widely used in the United States. But with its 128-bit address standard--which supports 340 trillion trillion trillion possible network addresses--IPv6 ultimately will supplant the current Internet address protocol of choice, the 32-bit IPv4, which supports a mere 4.3 billion Internet addresses. Cisco acknowledges there are plenty more potential gotcha's looking for unpatched holes to exploit. "We've seen threats increase 300% over the past few years, from simple viruses to worms that spread at the speed of network connectivity with no human intervention," says Jeff Platon, Cisco's senior director of security product and technology marketing.

Patching IOS is part of the answer, but it's not exactly easy. "To fix it, you have to put a whole new image on a device and restart it," says John Pescatore, VP for Internet security at IT advisory firm Gartner. Cisco generally updates the operating system twice a year, including any new patches, but there's no set schedule for either those releases or individual patches. Competitors 3Com and Juniper Networks tend to issue updates for their less-complex router operating systems as often as four times a year. Still, customers affected by any vulnerability that Cisco discloses are entitled to a free IOS upgrade even if they don't own a maintenance contract, which can run about 20% of the cost of a router.

Easing Complexity

Cisco has taken steps to make patches and upgrades less of a hurdle. Last year, Cisco introduced IOS XR, a modular version of IOS designed specifically for the Cisco CRS-1 Carrier Routing System. IOS XR and CRS-1 took Cisco four years to develop and cost about $500 million. IOS XR, created to support the CRS-1's multi-CPU distributed architecture and the requirements of telecom service providers for highly reliable voice and data packet infrastructures, also has been available on the Cisco XR 1200 Series carrier-grade routers since April. This modular design eventually will filter down to other Cisco hardware, including its enterprise-class routers, though the company won't say when.

Not everyone is looking for a stripped-down version of Internetwork Operating System, even if software complexity makes managing it more difficult. "The more complex you make something in the security world, the better it is, so you don't have the script kiddies, or low-level hackers, out there trying to hack Cisco equipment," says Stan Turner, director of infrastructure for Laidlaw Transit Services Inc., an operator of public bus-transportation systems. Building layers of security into networks using firewalls, intru- sion-prevention systems, antivirus software, and other components, and rigorous patch management and upgrading, are the price companies have to pay to be secure, Turner says.

Despite the concerns about IOS, or maybe because of them, Cisco's network-security business is booming. The company has expanded its security technology group, which in 2004 reported more than $1 billion in revenue, to include more than 1,500 engineers. In the past year, Cisco has spent $148 million to buy network appliance maker FineGround Networks, security and VPN software provider MI Secure, and Protego Networks, a provider of security-monitoring and threat-management appliances. Such moves have broadened Cisco's portfolio of security products and given customers the option of buying layers of security they previously had to get from other vendors.

The rapid growth of Cisco's security business seems to indicate that customers haven't lost faith in Cisco's ability to keep their networks safe. That's even after incidents like the episode in August when Cisco reported that a vulnerability in the search tool on Cisco.com could be exploited to expose passwords for the company's employees, customers, and business partners. The company was forced to reset passwords to remedy the situation.

Even the theft of its operating system code last year didn't shake some customers. "Almost every vendor has an incident with code being stolen if they have enough people working for them," Lukas says.

Cisco's solid reputation overrides any lingering concerns among some customers. The company last year won a contract for the National Law Enforcement Telecommunication System, an interstate law-enforcement network that connects 18,000 local, state, and federal agencies, to replace an aging bisynchronous transmission-based network infrastructure with IP-enabled Cisco routers, switches, and firewalls, as well as an intrusion-prevention system. "I think there's a little bit of concern, but at the same time I believe in Cisco as a company," says Bill Phillips, the network's security specialist.

Cisco's recent bouts with security reinforce the need for constant vigilance--layered security, patch-mindedness, and careful monitoring for unusual patterns that could tip off a security threat. Expect the unexpected, then don't be surprised when it happens.

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The 'Unthinkable' Becomes Possible