Enterprise 2.0 Meeting Business Reality 1.0

The BrainYard - Where collaborative minds congregate.

Irwin Lazar, Vice President & Service Director, Nemertes Research

January 14, 2009

1 Min Read

Nortel today declared chapter 11 bankruptcy for its US and Canadian operations (follow the story over on NoJitter.com). Nortel has been around for over 110 years, transforming itself many times over the years. In the last two years, at least on the enterprise side, Nortel has focused on competing with the likes of Cisco as an end-to-end voice & data systems vendor, while differentiating itself via a deep partnership with Microsoft's UC offerings and a growing partnership with IBM Lotus. More recently Nortel has introduced initiatives in virtual worlds applications and communications-enabled business process platforms.

Nortel's troubles reflect the growing reality of the "old world" business market intruding into the "new world" of social networking, web 2.0, and unified communications. All these new ways of communicating and collaborating are nice, but if at the end of the day they don't generate profits, then where did they get us? I fear we're going to see the loss of a lot of great ideas over the next year, and perhaps a reduction in innovation as organizations retrench. But it is important to remember that retrenchment by mainstream organizations is likely to create opportunities for nimble startups able to exploit opportunities, and able to demonstrate a viable business model.

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About the Author(s)

Irwin Lazar

Vice President & Service Director, Nemertes Research

Irwin Lazar is the Vice President and Service Director at Nemertes Research, where he manages research operations, develops and manages research projects, conducts and analyzes primary research, and advises numerous enterprise and vendor clients. Irwin is responsible for benchmarking the adoption and use of emerging technologies in areas including VOIP, UC, video conferencing, social computing, collaboration, contact center and customer engagement.

A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Irwin is a blogger for No Jitter and frequent author for SearchUnifiedCommunications.com. He is a frequent resource for the business and trade press and is regular speaker at events such as Enterprise Connect and Interop. Irwin's earlier background was in IP network architecture, design and engineering.

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