IBM Offers Tailored Search Software - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Software // Enterprise Applications
News
2/17/2006
09:50 AM
50%
50%

IBM Offers Tailored Search Software

The software puts search queries into context to cut through information overload.

IBM has introduced new software to help consumers and businesses get information they need to make online purchases and business decisions.

IBM WebSphere Content Discovery Server, interprets the meaning of online inquiries and provides results based on needs and preferences. The software, announced Thursday, combines technology from IBM and its software acquisition, iPhrase.

The software features search, content integration, and contextual information delivery capabilities to cut through information overload. It aims to help businesses increase online sales, improve customer support, and reduce call center traffic. It combines content integration, search, semantic analysis, and contextual information delivery to interpret jargon, perform misspelled queries, and deliver customized Web pages.

The software comes in a suite of tailored configurations and prepackaged solutions for commerce, contact centers, and self service organizations. It leverages IBM middleware for native access to unstructured content. IBM WebSphere Content Discovery Server is available now through IBM and its business partners via Passport Advantage.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
Slideshows
IT Careers: 10 Industries with Job Openings Right Now
Cynthia Harvey, Freelance Journalist, InformationWeek,  5/27/2020
Commentary
How 5G Rollout May Benefit Businesses More than Consumers
Joao-Pierre S. Ruth, Senior Writer,  5/21/2020
News
IT Leadership in Education: Getting Online School Right
Jessica Davis, Senior Editor, Enterprise Apps,  5/20/2020
White Papers
Register for InformationWeek Newsletters
Video
Current Issue
Key to Cloud Success: The Right Management
This IT Trend highlights some of the steps IT teams can take to keep their cloud environments running in a safe, efficient manner.
Slideshows
Flash Poll