HSBC, one of the world’s largest financial institutions, made a commitment about five years ago to reduce its carbon footprint. The organization achieved carbon neutrality in 2005 and was named Sustainable Bank of 2006 by the Financial Times. Being environmentally responsible underlies the bank’s decision-making, from lending to investments to operations. Reducing the energy needs of its technology infrastructure is a big part of being green. Also critical is the buy-in of employees, most of whom are savvy about how business processes can be reengineered to save energy. Updating processes is good for business as well as the environment. For example, HSBC has saved hundreds of thousands of dollars by providing 80,000 customers with electronic bill payment and presentment (EBPP), says Francis Sullivan, Advisor on the Environment, HSBC.