HP, PricewaterhouseCoopers To Offer Aviation Industry Services - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
News

HP, PricewaterhouseCoopers To Offer Aviation Industry Services

Hewlett-Packard, PricewaterhouseCoopers unveil plans for Aviation Solution Center, a joint venture that will offer services for aviation industry

Nearly six months after Hewlett-Packard dropped its bid to buy PricewaterhouseCoopers' management consulting services practice, the two companies have teamed up to develop technology and services for the aviation industry. HP and PricewaterhouseCoopers on Tuesday unveiled plans for their Aviation Solution Center, a joint venture that will tap resources from both companies to produce appliances, software, and services for airlines, airports, and related companies.

Whereas IBM Global Services and EDS are the predominant service providers to the travel reservation industry, the Aviation Solution Center will focus more on helping the world's 100 largest airlines and 125 largest airports deliver wireless technology to passengers, travel staff, and flight crew members.

Although PricewaterhouseCoopers doesn't separate the amount of revenue it derives from aviation industry consulting, the firm says its aviation consulting practice has more than 600 consultants working for 23 of the world's top 30 airlines, as well as global aviation network facilities in Chicago, London, and Tokyo.

The Aviation Solution Center already has six offerings on its agenda, which PricewaterhouseCoopers and HP say have the potential to create more than $1 billion in revenue for the venture during the next five years. These proposed offerings include hurdle-free airport, which involves deploying wireless and PDA technology to provide better service to passengers; wireless ramp, for improving the efficiency of baggage handling through wireless technology; connected crew, which involves providing flight and ground crews with information via real-time Web portals; online customer-relationship management, which uses the Web to harness passenger data; and integrated maintenance, repair, and overhaul, which uses the Web and wireless technology to manage aircraft maintenance and repair.

Analysts are skeptical of how well PricewaterhouseCoopers and HP will be able to work together to deliver on their promises for the Aviation Solution Center. The two companies are proposing a comprehensive plan of technology and services for the aviation industry, but potential customers have to ask themselves whether this technology is compatible with what's already in place, says Henry Harteveldt, a senior Forrester Research analyst. "Airports and airlines haven't been sitting on the bench, and many have already begun to configure their infrastructure for wireless."

Harteveldt also questions the compatibility of the companies behind Aviation Solution Center. He points out that customers generally hire PricewaterhouseCoopers for its objective point of view, but they might question how objective the management consulting firm will be if it's working closely with a specific hardware and software vendor.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
The State of Cloud Computing - Fall 2020
The State of Cloud Computing - Fall 2020
Download this report to compare how cloud usage and spending patterns have changed in 2020, and how respondents think they'll evolve over the next two years.
Commentary
CIOs Face Decisions on Remote Work for Post-Pandemic Future
Joao-Pierre S. Ruth, Senior Writer,  2/19/2021
Slideshows
11 Ways DevOps Is Evolving
Lisa Morgan, Freelance Writer,  2/18/2021
News
CRM Trends 2021: How the Pandemic Altered Customer Behavior Forever
Jessica Davis, Senior Editor, Enterprise Apps,  2/18/2021
Register for InformationWeek Newsletters
Video
Current Issue
2021 Top Enterprise IT Trends
We've identified the key trends that are poised to impact the IT landscape in 2021. Find out why they're important and how they will affect you.
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll