How To Get Serious About Fighting Spam - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Software // Enterprise Applications
News
8/29/2003
03:55 PM
50%
50%

How To Get Serious About Fighting Spam

Here are some tips and tricks to make your efforts pay off.

Many companies rely on crude tools, such as blacklists, which automate the filtering of messages known to be spam. But David Ferris, principal analyst for messaging research firm Ferris Research, says companies serious about solving the spam problem need the following elements in addition to blacklists:

  • User-defined whitelists, which automatically let specified E-mails through the filters;
  • Some sort of challenge-response technology (for verifying that the sender is not an automated system);
  • Detailed reporting, at both the user and enterprise levels; and
  • Filters located at the messaging gateway, not on user desktops or within the corporate network.
  • One other piece of advice Ferris has: Don't turn up the filters so high that they tag too much, blocking legitimate E-mail. "The more spam you catch," he says, "the higher the probability of false positives."

    Return to main story: Outsmarting Spam
    Contine to the online sidebar: Lost In Cyberspace: Containing Spam

    We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
    Comment  | 
    Print  | 
    More Insights
    News
    COVID-19: Using Data to Map Infections, Hospital Beds, and More
    Jessica Davis, Senior Editor, Enterprise Apps,  3/25/2020
    Commentary
    Enterprise Guide to Robotic Process Automation
    Cathleen Gagne, Managing Editor, InformationWeek,  3/23/2020
    Slideshows
    How Startup Innovation Can Help Enterprises Face COVID-19
    Joao-Pierre S. Ruth, Senior Writer,  3/24/2020
    White Papers
    Register for InformationWeek Newsletters
    Video
    Current Issue
    IT Careers: Tech Drives Constant Change
    Advances in information technology and management concepts mean that IT professionals must update their skill sets, even their career goals on an almost yearly basis. In this IT Trend Report, experts share advice on how IT pros can keep up with this every-changing job market. Read it today!
    Slideshows
    Flash Poll