Re: Helping People
Thanks, Paul. This really was an uplifting piece to write, I must say. Of course, healthcare organizations need all the nuts and bolts back-end techs that keep the lights running and capture patient records, but this type of solution definitely generates the warm and fuzzies!
This hospice told me executives from other hospices have visited this house to see the system in use, considering it for their own organizations. Hopefully other hospices will add videoconferencing to their offerings so family and friends can stay in touch with people during their final days. When I asked why not use something like Skype, control and privacy was the main reason. The hospice didn't want external users to be able to dial in at inconvenient times, such as when a patient was being examined or was resting. With this system, patients are in control of dialing out so it's always at their convenience or at a mutually convenient time (such as 3 pm every Sunday). It's important for hospices to consider all the various ramifications for their patients before they implement something like this.