Re: Who is elevating all of the other patients?
I'd also argue this is why some healthcare-specific ratings sites stink. Whereas you can rate doctors on specifics such as punctuality or knowledge, some of the more popular medical-ratings sites don't give you the room to add more information unless you write a novel in comments. They don't have enough areas with check-mark boxes, IMHO, almost as if the creators of these sites haven't been to many doctors or hospitals (lucky them!). Sure, you can go to more mass market sites like Yelp, but i'd love to see a healthcare-focused site that did a better job with a broader array of grading categories. As you say, PaulR, there are many areas at which a practice can excel (or fail), some of which happen long after you've left the examining room -- and they can be the most important.