Re: Growth of applications
Yes, please, ask this CIO more questions, especially about patient/customer data security. After all, BCBS had one of the largest data breaches on record so far. Also ask why the BCBS response was lackluster at best but really more obnoxious. They offered two years of free ID theft protection although the personal data leaked jeopardizes identities for lifetimes. What good are two years of protection? The real kick in the head to the victims was that BCBS picked an ID theft protection vendor with dismal reputation and breaches of its own. What does that tell us? BCBS cheaped out on security to begin with and goes the bargain bin route with the response. And next year they jack up the access fees to their plans by 30%.
Healthcare cost can be effectively reduced by eliminating administrative overhead. Per doctor you need at least two to three in administrative positions, mainly to do the incredibly complex and convoluted billing. So rather than established a nationwide billing standard that is binding for all insurers and providers the health insurance industry introduces 68,000 different codes for describing procedures. THAT insanity is what is driving costs. Cut the expenses for administrative overhead and pay for actual treatment. We all will get more and spend less.